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Forum Discussion
eklass
Aug 16, 2012Aspirant
*GASP* ReadyNAS NV+ won't power on
It happened... after 5 years of faithful service, my ReadyNAS NV+ won't turn on. Over the years, I've had drives fail and the unit lock up, but never refuse to power on. I didn't even receive an email...
mdgm-ntgr
Aug 17, 2012NETGEAR Employee Retired
eklass wrote:
Unfortunately, I wasn't home when this occurred, but didn't notice any residual "electrical burn" smell when I did realize the unit was dead. My serial number does indeed fall in that range, but after 5.5 years, I wouldn't call that failure "premature". Having purchased the unit from Newegg on 1/22/2007 (5 years, 6 months, 26 days ago), I'd be out of luck in any warranty scheme.
I'd agree with that, however still contact support. In the US at least they still replace the PSU (you would have to pay for shipping) if the serial is in that range. Worth a shot. Refer them to that Service Action and you should be able to get a replacement. If you don't, get a case number and a support rep here should be able to help.
eklass wrote:
As for other units at my disposal, I have a friend with an NV+ locally. If I pull my drives and place them straight into his, I'm assuming I can boot his NV+, log into to the unit as admin to /c and just start copying things off to a new unit?
Yes. See http://www.readynas.com/kb/faq/boot/how_do_i_migrate_disks_over_from_an_existing_readynas_to_another
If you borrow a NV+ (v1 - silver chassis) best to make sure your friend is running firmware at least as new as yours (I'd avoid 4.1.9 though due to an ownership issue).
Note the NV+ v2 (charcoal chassis) and available from Nov 13th 2011 uses a different RAID format.
eklass wrote:
Worst case scenario, I have copies of my unrecoverable data (photos and Lightroom catalog) on external USB drives, but will lose lots of stuff which will need to be re-downloaded.
Good to hear you've backed up the important stuff. Hopefully your data will be O.K.
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