OK, I've setup all of the required components to do the migration. My question is, why do I need to contact support? Are you guys going to log me into some kind of engineering mode to enable something I need? Why can't I just do it myself? I have my 4 old disks from my RN-NV (250GB ea)I have a blank disk(currently in the ReadyNAS 104)I have a 4TB USB 3 plugged into the top back USB 3 portI have read over the original thread I started to get this going: https://community.netgear.com/t5/Using-your-ReadyNAS/10-yr-old-RN-NV-stopped-working-after-power-loss-What-are/td-p/1077095I have read over the migration isntructions: http://kb.netgear.com/app/answers/detail/a_id/29876What piece am I missing that I need to contact support for? Is it something you can just tell me? I feel very confident doing this myself.Thanks for you time! Dave

Just to let you know, I ended up finding an old ReadyNas NV+ , popped my drives in, it came up wtih all my data, I copied the data over to a 4TB NAS sitting on my desktop comptuer and that's it. You can't connect the 4TB NAS to your ReadyNAS NV+ because it doesn't recoginzie USB drives over 2TB.

Forum Discussion

Helevitia

Aspirant

May 30, 2016

Solved

Getting ready to migrate from RAIDiator 4.1 to ReadyNAS OS 6.5

OK, I've setup all of the required components to do the migration. My question is, why do I need to contact support? Are you guys going to log me into some kind of engineering mode to enable something I need? Why can't I just do it myself?

I have my 4 old disks from my RN-NV (250GB ea)
I have a blank disk(currently in the ReadyNAS 104)
I have a 4TB USB 3 plugged into the top back USB 3 port
I have read over the original thread I started to get this going: https://community.netgear.com/t5/Using-your-ReadyNAS/10-yr-old-RN-NV-stopped-working-after-power-loss-What-are/td-p/1077095
I have read over the migration isntructions: http://kb.netgear.com/app/answers/detail/a_id/29876
What piece am I missing that I need to contact support for? Is it something you can just tell me? I feel very confident doing this myself.

Thanks for you time! Dave

Installation & Upgrade

Helevitia
Oct 19, 2016
Just to let you know, I ended up finding an old ReadyNas NV+ , popped my drives in, it came up wtih all my data, I copied the data over to a 4TB NAS sitting on my desktop comptuer and that's it. You can't connect the 4TB NAS to your ReadyNAS NV+ because it doesn't recoginzie USB drives over 2TB.

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mdgm-ntgr
NETGEAR Employee Retired
May 30, 2016
Support needs to remotely access the system. They will provide instructions on how to give them access.

Note there will be some charges involved.
- Helevitia
  Aspirant
  May 30, 2016
  Hmmm....nowhere doesa it say they will definiteoy charge me. They make it sound like if you don't know what you are doing, then they will charge you.
  
  I'm thinking two things need to be done, access some engineering mode to enable/unhide something and put the drive in read-only through the boot menu?
  
  I see these options in the boot menu:
  
  Tech support. Boots into a low-level diagnostic mode. Use the tech support boot mode only when instructed to do so by a NETGEAR technical support representative.
  Volume read only. Mounts a volume as read-only. Use this option when you are attempting to rescue data off a disk during a disaster recovery.
  
  I really wish I could jsut do this myself. Any idea why not?
  - Helevitia
    Aspirant
    May 31, 2016
    After doing a lot of reading, it appears I need to mount the drives somehow. I haven't figured out how yet. It'd be nice if Netgear just posted the steps on how to mount the drives. I did log in as root, but the cli is limited and I can't seem to get the drives mounted. Hell, I can't even see them. Obvisouly I'm missing an important step.