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Garthadam's avatar
Garthadam
Aspirant
Jun 23, 2016
Solved

Ghost files

Running the latest firmware. When i access the system through my televisions there are multiple avi, mp4 and mkv files that appear in my video folder. The problem is I have moved or deleted these files. They do not appear when I access the NAS from my laptop. I have tried shutting down the system and changing the drives into different slots and without drives loaded but nothing has worked.

 

Any Ideas?


  • JennC wrote:

    Hello Garthadam,

     

    If those files do not show on your other LAN devices that access the NAS shares where you have the media files then it must be something on the media player that you need to adjust for refreshing the list or clearing the cache.

     

    Regards,


    If the TVs are accessing media with ReadyDLNA, then it is more likely that the ReadyDLNA database needs rescanning.

4 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Did you try rescanning the media (system->settings DLNA)

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello Garthadam,

       

      If those files do not show on your other LAN devices that access the NAS shares where you have the media files then it must be something on the media player that you need to adjust for refreshing the list or clearing the cache.

       

      Regards,

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        JennC wrote:

        Hello Garthadam,

         

        If those files do not show on your other LAN devices that access the NAS shares where you have the media files then it must be something on the media player that you need to adjust for refreshing the list or clearing the cache.

         

        Regards,


        If the TVs are accessing media with ReadyDLNA, then it is more likely that the ReadyDLNA database needs rescanning.

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