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Forum Discussion
JeremyL
Mar 07, 2016Aspirant
Got a brand new ReadyNAS 104 and it crashes when trying to setup Dropbox
I got my ReadyNAS 104 a week or so ago, and slapped 4 1TB Seagate drives in it, updated firmware to the newest release 6.4.2 and setup an iSCSI target. It's been working great and not had any issues...
- Mar 08, 2016
Received your logs. Thanks.
Looks like you are missing a DNS server or a gateway possibly. Lots of services like msmtp (e-mail alerts), Cloud services, are producting errors mentioning unable to connect to internet services. You have many e-mails queued up to send, but this seems intermittent (worked on Mar 2nd, didn't work Mar 3rd).
Dropbox is erroring out: error in dropbox/request_token api. http-status=500, means Internal Server error.
Can you double check DNS servers are valid and also that your default gateway is on your routable network?
JeremyL
Mar 08, 2016Aspirant
The iSCSI target is 1.0GB out of 2.72GB (rest is used for SMB shares), I have 4 1TB disks using the XRAID default of RAID5.
The type of Dropbox account doesn't matter because at this point the NAS doesn't even know what kind of account I have. I am not getting that far. I am going to "Backup" and then "Cloud Backup" and where it has Dropbox listed and you have to click the slider button to "ON" to switch it on, that is where it either doesn't respond or crashes the interface. Below that is the Activate button where I'd activate my Dropbox account but it is grayed out since the switch is set to OFF. Since I can't switch it ON it stays grayed out and thus ReadyNAS doesn't know what kind of account I have.
kohdee
Mar 08, 2016NETGEAR Expert
Mind sending your logs in so I can review what is going on?
- JeremyLMar 08, 2016Aspirant
Sure, do I attach them here to a message or should I send them another way?
- kohdeeMar 08, 2016NETGEAR Expert
You can either PM me wherever you're storing them publically or follow this article: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-community-moderators%3F
- JeremyLMar 08, 2016Aspirant
Just sent it to the email mentioned in the KB with ATTN: kohdee in the subject as well.
Thanks for taking a look.
It actually just crashed the interface just a few minutes ago when I was trying again.
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