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Daimo73's avatar
Daimo73
Aspirant
Mar 02, 2022

Hardware Failure ReadyNas Ultra 2 (RNDU2000) swapping drives into a Ultra 4?

Hi, 

 

We had a power failure and now my Ultra 2 powers up but theres is no disk activity (leds not lit) and its undescoverable.  Cant power down pressing the power button, just stays on.

 

So I think its safe to say it's cactus and I'm now looking to purchase another ultra 2 (or 4) second hand in the hope i can just hard swap by drives accross to retain all user settings and data.

 

Is this possible?

7 Replies

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  • JeraldM's avatar
    JeraldM
    NETGEAR Employee Retired

    Daimo73,

     

    Welcome to the community! 

     

    Yes, it is possible to move the disks to a new Ultra 2 or 4 unit, just make sure that you have the disks labeled so you can insert them on the same bay.

     

     


    Regards, 

    JeraldM

    NETGEAR Community Team

    • Daimo73's avatar
      Daimo73
      Aspirant

      Good to hear!

       

      Appreciate the reply, thanks Jerald.

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    FWIW, you can also directly migrate the disks to a Pro or Ultra Plus platform.

     


    Daimo73 wrote:

    in the hope i can just hard swap by drives accross to retain all user settings and data.

     


    Do you need to offload data?

     

    BTW, if you purchase a used X86 OS-6 NAS, you can mount the Ultra volume as read-only.  After off-loading you can complete the OS-6 setup, and then restore the data from the backup.  So that is another option.

    • Sandshark's avatar
      Sandshark
      Sensei

      If you power up with no drives, does RAIDar report a "No disks" status, or is it unreachable?

       

      It could be just the power brick, and replacements are cheap, so it might be worth a shot.

    • Daimo73's avatar
      Daimo73
      Aspirant

      Could there be an issue if the drives / data is encrypted?

       

      I went to a computer repair mob today to try another power supply as Sandshark suggested could be the quick fix and unfortunately thats not the issue, but they took the drive and hooked it up and said the data was encrpypted and swapping it to another readynas wont help??

       

      Is this true?

       

      I dont know what they hooked it up to, likely just a spare bay in a computer.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Daimo73 wrote:

        Could there be an issue if the drives / data is encrypted?

         


        Did you encrypt the volume?  (If you don't recall, then you almost certainly didn't).  If you did, you'd have a USB encryption key connected to the NAS.

         


        Daimo73 wrote:

         

        I dont know what they hooked it up to, likely just a spare bay in a computer.


        A Windows PC wouldn't recognize the format unless linux tools were installed.

         

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