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Bergerton's avatar
Bergerton
Aspirant
Nov 24, 2014

Having a hiccup with my NV+

Hello.

Long time user on the NV+, will be needing some help with a hiccup I'm experiencing.

14 Replies

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  • I checked the HCL, the Caviar Green is in fact on it.

    Extended tests are complete.
    Disk 2 had a small number of bad sectors - so I repaired those.
    I tried firing things up after that - still a no go.
    My first attempt at scanning disk 3 resulted in the most serious warnings I got.
    It initially failed quick and extended tests, citing too many bad sectors - I was initially excited: yay, let's just replace the drive.
    Wanting to rule out a bad seating in the hard drive dock I was testing it in, I tried it in the other bay.
    My second attempt at scanning disk 3 resulted in passing both tests.
    Disk four passed everything uneventfully.

    Firing up the NAS after all that, I was fortunate enough to access to my files again.
    I'm furiously backing up GB's and GB's of data now (my own doing, I realize - I deserve this discomfort).

    I realize the sage advice would be to do a factory reset, start fresh, and hopefully restore some faith in this device.
    Given that it might be a few days/weeks until I round up 3.5TB worth of storage (and the time) to do the right thing - how freaked out should I be about this problem returning?

    I know the core message will be "you fool, your NAS is not a backup", but if you could shed light between:
    - Hard drives do this from time to time, repairing the odd bad sector is a part of disk maintenance but it's not indicative of imminent failure and repaired disks can continue in a RAID5 environment where single disk failure has been planned for.
    vs
    - When hard drives start to show bad sectors, it's a black hole of unpredictability. Expect problems to return in short order - time to dispose of the disk.

    Much appreciated
    -Berger
  • Yes it is on it, but it has been out of favour with users for some time.

    I'd suggest that running disks with bad sectors is not a good idea, especially if they are on more than one disk.
    The tolerance of most users here is 50. I don't think anyone is going to advise "repairing" sectors.
  • Ok, good to know.

    While I have the ear of a super knowledgeable NAS team, has there been any progress towards higher capacity drives for the NV+?

    If I'm starting from scratch again, my interest would be to move up to 3-4TB per disk, but I remember 2TB being the cap for this device when I started fresh last time.
    Not sure if firmware updates can improve such things, just checking.

    Cheers,
    -Berger

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