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Forum Discussion
HDD Trays Brittle and crumbling.
Hi Netgear Support Community, I am the proud owner of a ReadyNAS NAS 316 unit (6 drive bays). In fact … I am a long term Netgear ReadsyNAS client whom owns 1 x NV+, 1 x NVX, 1 x 316 and 2 x 628 u...
Hi AT-ReadyNAS
I'm by no means an expert in ReadyNAS use, but more of an interested domestic user. I was bouncing through this forum when I came across your post and, especially interesting, your photo of your problem.
And from the discolouration I can see looks very much like rust, as well as the crumbling plastic. So I can only imagine that where you had your NAS has a high amount of moisture in the air, hence your crumbling plastic and discoloured metal parts.
At this part of my post, I do not know where in the world you live, i.e. a country with a humid climate, or if you have stored or placed your NAS in a humid room or area. Either way, you will have to check all your NAS computers to ensure that they are not afflicted with the same problem, i.e. moisture intrusion. And then you will have to move your NAS computers to a more controlled environment so you don't loose them, along with all your data.
Next, if Netgear cannot supply you with new HD trays/caddies, your best bet will be to try Ebay, I say this because I recently bought myself a ReadyNAS Duo v2 (a covid19 lock-down purchase) from my country's Ebay online store. And I presume that wherever you live your nearest Ebay store will have similar products for sale.
Finally, I wish you the best of luck hunting down your Netgear spare parts and in mitigating your humidity problem.
UK Bob
Hi again AT-ReadyNAS
I've just read in one of your post that where you live has, on average, 80% humidity all year round. I fear that even if you manage to replace the damaged parts of your NAS you will inevitability suffer from the same problem some time in the future.
Therefore, in order to lessen the destruction of your NAS computers, may I suggest that you purchase a Dehumidifier. I have no idea of how large a device you will need or how much it will cost you but I would think that any electrical device not specially made, i.e. hardened, to work in your country's climate will eventually fail unless special precautions are taken.
UK Bob
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