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Forum Discussion
HDD Trays Brittle and crumbling.
Hi Netgear Support Community, I am the proud owner of a ReadyNAS NAS 316 unit (6 drive bays). In fact … I am a long term Netgear ReadsyNAS client whom owns 1 x NV+, 1 x NVX, 1 x 316 and 2 x 628 u...
AT- ReadyNAS
Welcome to the Community!
Sorry to hear on what happened on your trays to be honest I have not yet encountered such issue with my RN102 NAS which is quite old as well. Have you placed the unit on cold or hot locations at anytime? Since it's plastic there might have been an occurrence of such where temp has something to do with it.
The easiest I can think of getting replacement trays would be to check online for sellers where they have trays from their old ReadyNAS avaiable or you can contact Support and check for stocks that can be purcahsed thru them
HTH
Marc,
Is Netgear going to help with this or not? The plastic in the trays should not have failed if they were made of the right type of plastic. The ambient operating temperature range, etc is not a factor according to the units rated operating parameters.
Regards.
Is Netgear going to help with this or not? The plastic in the trays should not have failed if they were made of the right type of plastic. The ambient operating temperature range, etc is not a factor according to the units rated operating parameters.
Regards.
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