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Forum Discussion
treherne
Jan 26, 2013Aspirant
Health status not available
When I click on status and then health, I get a blank screen (ReadyNas Duo). It has the Device, Description, Status headings but nothing underneath. On the front screen I have this:
Hostname: Markt
Model: ReadyNAS Duo [X-RAID]
Serial: <REMOVED BY MODERATOR>
Firmware: RAIDiator 4.1.10 [1.00a043]
Memory: 256 MB [2.5-3-3-7]
IPv4 address:: 192.168.1.79
Volume C: Online, X-RAID, 2 disks, 33% of 461 GB used
and I have green lights everywhere indicating both disks are fine. I can access them and see the data but just get nothing on the health screen. Any thoughts? Thanks
Hostname: Markt
Model: ReadyNAS Duo [X-RAID]
Serial: <REMOVED BY MODERATOR>
Firmware: RAIDiator 4.1.10 [1.00a043]
Memory: 256 MB [2.5-3-3-7]
IPv4 address:: 192.168.1.79
Volume C: Online, X-RAID, 2 disks, 33% of 461 GB used
and I have green lights everywhere indicating both disks are fine. I can access them and see the data but just get nothing on the health screen. Any thoughts? Thanks
5 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredDon't post the serial number. No need for that. If anything post a tech support case number.
What web browser and version are you using?
Can you try clearing your web browser cache (e.g. Temporary Internet Files in IE or Safari > Reset Safari > Clear Website History in Safari)? - treherneAspirantHave done but no effect. I am on windows 8 using IE 10. Thks
- mdgm-ntgrNETGEAR Employee RetiredDid you close the web browser and reopen it after removing Temporary Internet Files?
Have you tried a different web browser? - treherneAspirantBizarre - it works in Google Chrome but still doesn't work in IE10. Any reason? Any adjustment?
- mdgm-ntgrNETGEAR Employee RetiredCompare the release dates of IE10 and 4.1.10. If IE10 was released after or around the same time it's likely that a browser update broke compatibility.
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