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tgriffing's avatar
tgriffing
Follower
Mar 20, 2019

Home Folder snapshots missing for some users

Using RN4312S with 6.9.5

 

In Home Folders, some users have snapshots, others do not. Is there a way to add snapshots to users without?

 

Missing snapshot folders are NOT visible from:

  • Command line
  • "Home Folders" web page
  • Browsing shares via web interface

 

Background: I have one user who has been storing files to their Home Folder and wanted to recover a file, but no snapshot folder was available.

1 Reply

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  • Hi tgriffing 

     

    You can see if the users has snapshots enabled by going to (from the web GUI): Shares --> click the little cog wheel next to Home Folders --> select Settings --> to go the second tab: Snapshot Access. Does the user in question have "Protection" selected here? If not, then there is no snapshots being created for that user's home folder. 

     

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