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Forum Discussion
How long does tier 3 support take ?
My NV+ V2 lost all my files and is currently in debug mode as requested by tier2 support awaiting tier 3 support. How long will I have to wait and how do I know when there done ? Cheers.
Its free support as device is only 25 days old, I was just wondering how long I needed to give them before I assume all data is gone and start rebuilding from backups. I am a bit worried with a device so new to get this problem though.
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