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grish4's avatar
grish4
Aspirant
Apr 15, 2017
Solved

how long does it take to OS reinstall ?

hello,

 

I began an OS reinstal 7 hours ago and the NAS still showing a "booting... updating FW" message. What's the next step ?

thank's for your help.

grish4

  • Updated the firmware to 6.7.1 Beta 2 and was able to mount the data volume with the option to disable volume quotas fine.

     

    Rebooted it to normal mode and it came up fine.

     

    Oh and for good measure I updated the BIOS to the latest.

15 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    An OS reinstall should take a couple of minutes at most.

     

    Do you have a backup of your data?

  • Can you explain why did you start an OS Reinstall? That's most likely important information to understand what's happening.

    • grish4's avatar
      grish4
      Aspirant

      Hi,

      booting stop on 31%.

       

      That's why I tried to reinstal the OS.

      Can it be useful to tempt this two or three times ? there's nothing on it that I can't loss, but I wan't try all procedure existing before the factory reboot.

      Is USB key restart the next candidate ? does that erase data ?

      is it useful to try a boot with no disk ?

      thanks

       

       

      • jak0lantash's avatar
        jak0lantash
        Mentor

        USB Boot Recovery is to rewrite the flash, I doubt it would help in this case.

        Booting without disk is pointless as the system and settings are on the disks.

        31% seems early stage though. Anything happened before this condition?

        Maybe you should contact NETGEAR Support... Especially if you don't want to take any risk with your data.

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