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Forum Discussion
How long does tier 3 support take ?
My NV+ V2 lost all my files and is currently in debug mode as requested by tier2 support awaiting tier 3 support.
How long will I have to wait and how do I know when there done ?
Cheers.
How long will I have to wait and how do I know when there done ?
Cheers.
17 Replies
Replies have been turned off for this discussion
- Samsung HD204UI
Hitachi HDS723020BLA642
Seagate ST2000DL004/HD204UI
Seagate ST2000DM001 - That is a variety of drives.
What version of RAIDiator is on the ReadyNAS? - 5.3.8
- DId support advise as to why the disks slept and woke straight up again?
I think Transmission could have prevented the disks from sleeping for any length of time. If Transmission was active it would have been reading/writing. The OS is stored on a 4GB OS partition. - Support couldn't see why, just suggested disabling the addons. I have now done this so only time will tell. I was just wondering if anyone else had a similar problem with either of these addons. I am not so worried about the photos but I did want to use transmission.
The problem was still there when transmission had nothing running. - When there were no torrents running? Even seeding would require use of the disks.
- No downloads or no seeding I should have said. Interestingly the problem didn't really occur until photos 2 did an update. I happened to click on it to see what it was about and it did an update.
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