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Forum Discussion

nseagoon's avatar
nseagoon
Follower
May 03, 2022

How to change currency?

I am in New Zealand and have an older NAS I want to purchase a support contract for.

I go through the New Zealand website but when I go to purchase it shows the currency in AUD.

That's normally fine as the currency usually converts automatically (and if I use the paypal page it shows the currency in both NZD and AUD with the conversion rate)

but a banner then shows on top of the page "new plan does not have a rate schedule with a currency matching the account's currency"

 

If I try to proceed using credit card or paypal it then has a banner saying "Oops! Something went wrong."

 

is there a solution available for this?

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