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How To Fix POWER ISSUE, ReadyNAS Duo V2 RND2000 - MUST READ!
First of all i request this topic be Pinned or sticky set so people can resolve this issue without the pain i have had to endure! - Thanks!
If you have this ReadyNAS Duo V2 RND2000 with the radiator Firmware 5.3.5 (or any of the above models with hard drives in) and you have had it for 24 hours to a few days and you cant get it to power on with the following symptoms....
when power plug is attached, you get a brief power LED for 3 seconds (ish) then it powers down to its Off State and remains off no matter what.
no activity whatsoever
resetting from back button does nothing at all
The likleyhood is that you have activated the auto power off function in the firmware which has a problem, after the NAS powers down useing the firmware "Power Timer" function the NAS will not power up ever again!
THIS NEXT PART WILL AID YOU IN FIXING THIS PROBLEM!
- WARNING -
THIS INVOLVES DE CONSTRUCTING THE NAS UNIT AND COULD VERY WELL VOID YOUR WARRANTY!
To fix this issue you have to remove the CR2032 battery that is fitted to the motherboard of the NAS
Start by striping off the side panels, Remove the rear panel with the fan attached to it, Remove the screws to the Upper panel (roof panel), remove the screws to the motherboard (main board mounted to the side of the NAS, then remove the Cell CR2032 Battery from the motherboard. give this a 3 min period before you re fit the battery and reverse the process)
THIS ISNT IT YET!!! - HOLD YOUR HORSES!
now you should be able to get your NAS to function! Woo! but the auto power off function is STILL ON!!
You must navigate to the IP of the NAS in your Browser and turn off "Enable Power Timer" function in the Settings section of the NAS Firmware settings page.
Once you have done this, you should be ok to carry on doing your work!
This has taken me some time to have this problem resolved with my own, and its only with time and repetition i have managed to sort out this problem myself.
If you have this ReadyNAS Duo V2 RND2000 with the radiator Firmware 5.3.5 (or any of the above models with hard drives in) and you have had it for 24 hours to a few days and you cant get it to power on with the following symptoms....
when power plug is attached, you get a brief power LED for 3 seconds (ish) then it powers down to its Off State and remains off no matter what.
no activity whatsoever
resetting from back button does nothing at all
The likleyhood is that you have activated the auto power off function in the firmware which has a problem, after the NAS powers down useing the firmware "Power Timer" function the NAS will not power up ever again!
THIS NEXT PART WILL AID YOU IN FIXING THIS PROBLEM!
- WARNING -
THIS INVOLVES DE CONSTRUCTING THE NAS UNIT AND COULD VERY WELL VOID YOUR WARRANTY!
To fix this issue you have to remove the CR2032 battery that is fitted to the motherboard of the NAS
Start by striping off the side panels, Remove the rear panel with the fan attached to it, Remove the screws to the Upper panel (roof panel), remove the screws to the motherboard (main board mounted to the side of the NAS, then remove the Cell CR2032 Battery from the motherboard. give this a 3 min period before you re fit the battery and reverse the process)
THIS ISNT IT YET!!! - HOLD YOUR HORSES!
now you should be able to get your NAS to function! Woo! but the auto power off function is STILL ON!!
You must navigate to the IP of the NAS in your Browser and turn off "Enable Power Timer" function in the Settings section of the NAS Firmware settings page.
Once you have done this, you should be ok to carry on doing your work!
This has taken me some time to have this problem resolved with my own, and its only with time and repetition i have managed to sort out this problem myself.
24 Replies
Replies have been turned off for this discussion
- The above is not a recommended solution. On 5.3.4 or later you could disconnect the power. When you reconnect the power the NAS should be able to power on.
- ive spent the past week on the phone to netgear about this, ive had a replacement power supply and baught a 2nd unit, only to have that 2nd unit do the same thing with the auto power feature.. left the 1st unit affected with the problem powered off for 2 days, pluging it in did not fix the situation.
- Download your logs. What does bios_ver.log show?
- I have my duo v2 to power on and off by the power timer and have never had this issue with firmware 5.3.5 and i have been running it since it was first released, maybe its something else you have installed on yours that is causing the problem and nothing to do with the firmware, have you installed any addons ?.
- no addons installed on both units, ive just set the timer again on the 2nd unit to turn off on the hour, just waiting to see if it will come back online again..
mdgm wrote: Download your logs. What does bios_ver.log show?
U-Boot 1.1.4 (Nov 15 2011 - 17:59:57) Marvell version: 3.4.27
Netgear version: Uboot-1_1_4-NetgearDUOV3-V1007 If U-Boot Endiannes is going to change (LE->BE or BE->LE), Then Env parameters should be overriden..
Thats whats in the log- Please do a manual update of 5.3.5: http://www.ReadyNAS.com/RAIDiator_arm_5_3_5_Notes
Installing over the top if already running it. Then redownload logs. Is the bios_ver.log any different
Problem occurs with old BIOS and power failure lasts beyond auto power on event markj595 wrote: mdgm wrote: Download your logs. What does bios_ver.log show?
U-Boot 1.1.4 (Nov 15 2011 - 17:59:57) Marvell version: 3.4.27
Netgear version: Uboot-1_1_4-NetgearDUOV3-V1007 If U-Boot Endiannes is going to change (LE->BE or BE->LE), Then Env parameters should be overriden..
Thats whats in the log
Should this be Netgear version: Uboot-1_1_4-NetgearDUOV3-V1008- I think so. Is that what you have HERBIEO on your system?
As markj595 has an old BIOS he'll still run into the issue. An update to 5.3.4 or later should update the BIOS however sometimes the firmware update has to be installed twice for this to happen. - Yes this is my bios_ver.log
U-Boot 1.1.4 (Feb 6 2012 - 14:40:46) Marvell version: 3.4.27
Netgear version: Uboot-1_1_4-NetgearDUOV3-V1008 If U-Boot Endiannes is going to change (LE->BE or BE->LE), Then Env parameters should be overriden..
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