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Forum Discussion
How to set up my networks to access my NAS with ReadyCloud
I recently moved over to Europe and plugged my stuff back in but now I can't access my NAS with Readycloud. Prior to the move, I had my ReadyNAS connected to my Spectrum Cable modem and my Orbi rout...
JohnCM_S wrote:Hi warren18,
May I know the model number of your ReadyNAS?
You may check first the Internet and Service status of the NAS. You can do that by logging in to the local admin page of the NAS then go to the Cloud tab. Both the Internet and Service should have a green check on them On the same tab, you can also check there if the ReadyCLOUD service is enabled or not.
Regards,
Thanks for the quick reply
My model number is a RN31400 Firmware 6.10.3
Under the cloud tab it says internet not available. The ReadyCloud service is on/Green
Hi warren18,
Your NAS is not connected to the Internet which is the reason it is not able to connect to ReadyCLOUD. I just noticed that your Orbi router (192.168.200.2) and the NAS (192.168.0.152) are not on the same subnet. You may try changing the IP address of your NAS on the same subnet with your Orbi router. You may use the IP address of 192.168.200.152 and change the default gateway to 192.168.200.2.
It will also be better to just set the NAS to obtain an IP address automatically from the router, then just reserve the obtained IP address on the router.
Regards,
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