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Forum Discussion
Installing addon message during boot
I am trying to upgrade my Plex Media Server. I've uploaded the installer and started the install. It ran for over 2 hours and never completed before I gave up and tried rebooting the NAS. After reboot, the LED display reports installing add-on. I let that run for over an hour and it never completes the boot process.
I rebooted the NAS and reinstalled the firmware, which completed, but then the LED display again reported installing add-on. It's currently only been running about 20 minutes, but I have zero faith in it completing successfully. In the past I have installed add-ons in a matter of minutes, not hours. Is there a way to get it to bypass the add on it is trying to install so I can at least get into the control panel, remove the possible corrupted install, and start over. I don't want to do a factory reset as I do not want to lose data.
I rebooted the NAS and reinstalled the firmware, which completed, but then the LED display again reported installing add-on. It's currently only been running about 20 minutes, but I have zero faith in it completing successfully. In the past I have installed add-ons in a matter of minutes, not hours. Is there a way to get it to bypass the add on it is trying to install so I can at least get into the control panel, remove the possible corrupted install, and start over. I don't want to do a factory reset as I do not want to lose data.
2 Replies
- I have thesame situation for thesame addon (latest available)
I also tried firmware reinstall... no success eather...
the only thing you can do is SSH to the device...
the only thing i found was a "library" folder which contains Plex.... the logs indicate it stopped updating a while ago...
but even deleting the whole library folder didn't let it resume boot to frontview :-(
I'm also still waiting for more help... it seems this forum isn't visited much by netgear experts? - If you have SSH access please go to /tmp/addons
Sounds like you still have an old copy of the add-on install files stored there. One old version of the add-on had the line to remove the installation files commented out at the end of the install script hence it would re-install every reboot. Try removing the add-on install files manually using the "rm" command.
Please also do a
df -h
to check that the 4GB OS partition isn't full (or close to it).
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