NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HenrikR
Jan 26, 2014Aspirant
Installing RN314 - Device not detected
I just bought a Netgear ReadyNAS 314 and four WD Red 3.5 drives to put in it. I'm having some basic, probably very easy to resolve issues, but the manual (both physical and online) is extremely unhelp...
vandermerwe
Jan 27, 2014Master
HenrikR wrote:
My subnet mask is 255.255.255.0, and my router's dhcp server is enabled... Looking at the admin http-page, I see that the NAS subnet mask is 255.255.248.0 (configured using DHCP) - I tried changing that to Static configuration and 255.255.255.0 but it's still not discoverable by ReadyCloud / RAIDar. Thanks so far; any other tips?
Did you leave the NAS with a static setup? You later post about the discovery server error suggests that it was still in dhcp, but I'm wondering whether it is stuck with that address now.
This information:
Pv4-address: 213.113.251.159
Subnet Mask: 255.255.248.0
DHCP server: 213.113.248.1
Which you obtained from you PC when connected to the gateway suggests that the gateway is acting as a dhcp server but is serving public addresses to you lan. If you could get access to the admin pages you'd be able to find out.
I also wonder whether you could set you PC a static address as above with a subnet as above then try to connect to the NAS with its current address.
I think you need to remove the gateway from the equation until you figure this out. It seems to be creating the problem.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!