NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pcgirl1980
Jun 22, 2016Aspirant
IP Address "This Site Can Not Be Reached"
Hi Everyone, I have a few issues... 1. I received the email this morning the possible security issues and was attempting to take steps to change my passwords and update my info when all of the su...
pcgirl1980
Jun 23, 2016Aspirant
The "Admin Page" you mentioned. Thats what I could use a link for. For what ever reason I'm having a huge problem navogating around Netgear's website. I can not figure out how to get back to the page that shows all my activity, not my profile but my dashboard of sorts. Am I on the wrong website? Netgear.com?
ElaineM
Jun 23, 2016NETGEAR Employee Retired
Can you post a screenshot of your command prompt showing the IP addresses?
Our website is www.netgear.com.
If you're trying to look for our support page, you may go to this link.
- pcgirl1980Jun 23, 2016Aspirant
Sorry new computer, not used to Windows 10 took me a min to figure out how to take a screen shot.
- ElaineMJun 23, 2016NETGEAR Employee Retired
@pcgirl I have seen the screenshot and for your security I opted not to post it publicly.
It seems that you need to double check your physical connection.
Your LAN shows your Internet IP which shouldn't be though your wireless is connected to the router.
Your computer should be connected to any of the LAN ports (1-4) on the router while your modem should be connected to the WAN or Internet port on the NETGEAR.
There shouldn't be any other connection.
See this article for more information.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!