NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Is Netgear still recommending upgrade to 6.4.0 ?
Seeing a large number of posts about problems (some of them quite serious) occurring with the official OS 6.4.0 firmware upgrade.
Is it safe to upgrade to 6.4.0, or does Netgear recommend waiting for a .dot release to fix problems?
Are there any pre-install recommendations (e.g. delete snapshots, remove certain apps, special user group configuration steps, etc) to lessen the chance of encountering an issue after the upgrade?
Any special considerations based on platform/processor type (i.e. arm vs x86)?
I do both a data backup and configuration backup before an OS upgrade. Any other precaution suggestions?
8 Replies
Replies have been turned off for this discussion
Wish I could go back in time and un-upgrade. :smileysad:
6.4.0 is great with newer kernel
seems most problems with 102 and 104
Or if you're on legacy hardware... some work fine, others cause issues.
It's working fine on my pro 6 (at the moment, with this firmware things can go wrong fast) but it totally screwed up two drives in my ultra 6 (command timeouts, bad sectors, end to end errors, ata errors on two drives simultaneously and now one isn't even recognized by anything I plug it into.) Used a 160gb drive to get it back to 6.2.4 and put in another 8TB drive and it works fine (and those drives had been working great on 6.3.5 up until a few hours after upgrading to 6.4.0)
It's buggy and not as stable as 6.2.4 was in my opinion. The 6.4.0 betas were all kinds of trouble where previous betas usually didn't have so many problems.
Hi pixel81,
Yes, we recommend upgrading to the latest firmware available since it contains major bug fixes and includes new features (refer to Release Notes for details). Please remember to back up all your important data prior to initiating a firmware update.
Some customers have raised concerns to us with the upgrade. Based on those reports, here are our recommendations FAQs on upgrading ReadyNAS firmware to 6.4.0. We will continue to monitor the community to ensure all customers have a successful upgrade. Thanks to all who are providing feedback!
Let me know if you have further questions.
Kind regards,
BrianL
NETGEAR Community TeamThanks for the reply BrianL, I'll do as you suggest.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
