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Forum Discussion
issue creating ReadyNAS 314 USB recovery tools (firmware ReadyNASOS-6.7.5-x86_64.img
Model:ReadyNAS 314
Firmware: 6.5.1
I tried all day to upgrade RN314 system's firmware to 6.7.5 because I no longer can access to the admin page (Netgear RAIDar reports "Management service is offline"). I tried to upgrade the firmware, but none of the suggested methods which I found works.
To circumvent the problem, I am striving to create an usb stick for the recovery tools.
problem:
I followed the steps being described in https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system. However, when I launched the usbrecovery.exe in windows 10, nothing showed up in Select FIRMWARE Image section. Could anyone can help me create the usb recovery tools?
2 Replies
Why did you put the html file in there? That file is just the release notes and irrelevant for attemping USB Boot Recovery. Remember USB Boot Recovery wipes the internal flash and puts a copy of the firmware onto it (the firmware is the .img file). If this mismatches what's on the disks then the system will attempt to address this on the next normal boot.
Did you remember to run the tool as an Administrator (Right click on the exe and select Run as Administrator)?
Did you download the logs using RAIDar and review them to get an idea as to why the management service is offline?
There are multiple possibilities for why the management service might be offline. Some of those may be addressed by updating the firmware but others would not.Did you try going to https://ip.address.of.nas/fwbroker to see if you can access that page?
It sounds like the firmware `.img` file might not be detected due to either file location or format issues. Try these steps: 1. **Rename the file** to exactly: `ReadyNASOS.img` (remove versioning from the filename). 2. **Place it in the same folder** as the `usbrecovery.exe` before launching the tool. 3. **Run the tool as Administrator** on Windows 10. 4. If still blank, try moving both files to a simple directory path like `C:\RecoveryTool` (to avoid long file paths or permission issues). Also, make sure: * The USB drive is **formatted as FAT32**. * You're using the **x86\_64** version of the firmware since the RN314 is a 64-bit Intel-based device. Let me know if this helps!
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