Forum Discussion

Aspirant

Dec 03, 2015

Issue with ReadyNas NV+ after changing a drive

Yesterday I swapped out the 4th drive in my ReadyNas NV+. I got a number of emails from the NAS. - Disk remove event occurred on SATA channel 4. - Disk fail event occurred on SATA channel 4....

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readynas nv+

StephenB

Guru - Experienced User

Dec 03, 2015

The drives have a 3 year warranty, are they still covered?

In terms of how to proceed - I'd power down the NAS and test all the drives with WDC's lifeguard program in a PC. Label by slot of course.

You can also try booting the system w/o drive 4 (power down before you remove it).

Do you have a backup of the data?

JennC
NETGEAR Employee Retired
Dec 03, 2015
Hello mlight,

Please download the logs.

Can you also please check what you get under Volumes > Volume Settings? Post a screenshot if possible.

Regards,
- mlight
  Aspirant
  Dec 03, 2015
  I can't get to the readyNas NV+ to get the logs.
  
  I haven't shut it down yet.
  
  The othere 3 drives are fine. I just picked up this drive last week, so I can return it there.
  - JennC
    NETGEAR Employee Retired
    Dec 03, 2015
    Hello mlight,
    
    Have you already tried booting without the disk 4?
    
    Regards,