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Forum Discussion
vip_48
May 06, 2018Aspirant
Issues Accessing folders afters 6.9.3 update
I no longer can access my device folders via ip address since 6.9.3 update. The bar loads half way and then stops, but i can access the hard drive via my tv look at files saved.
I am accessing to o...
- May 10, 2018
Hi vip_48
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
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Regards,
Marc_V
May 06, 2018NETGEAR Employee Retired
Hi vip_48
Are you trying to access the Admin page or the Shares through HTTP?
You may want to try to clear web cache, use Incognito/private browsing mode and a different browser. Also, connecting your NAS to the Internet and rebooting it and wait for a few minutes before trying to access the NAS might help.
Regards
Marc_V
May 07, 2018NETGEAR Employee Retired
Hi vip_48
Yes, you are accessing the Admin page. Please try to reboot your NAS as well before trying to access it again.
I agree with StephenB it would be better if you access the files using Finder. You can go to Finder>Go>Connect to Server>Enter server address.
This can be used to connect using SMB, AFP or NFS by entering the protocol then the IP of the NAS.
How do I access a ReadyNAS share with a Mac?
Regards
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