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Forum Discussion
ccreedy
Apr 03, 2017Tutor
Just upgraded to 6.7.0....
And the NAS is stuck at 99% booting up, If there are any Beta testers about, Just wondering if this is normal due to the significant changes in the firmware, or if it's borked for the second time in a week :)
creedy
101 Replies
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- StephenBGuru - Experienced User
ccreedy wrote:
And the NAS is stuck at 99% booting up, If there are any Beta testers about, Just wondering if this is normal due to the significant changes in the firmware, or if it's borked for the second time in a week :)
I was running 6.7 Beta 4 before, and had no issue updating that to 6.7 production.
How long has it been stuck?
- ronitrTutor
i have the same problem with my RN312.
have updated from 6.6.5 to last 6.7.0. the nas boots up correctly and can access to webui but after 4-5 min is unavailable from webui and from ssh
can anyone help
- ccreedyTutor
I haven't even gotten that far, the lcd screen will stay at booting (anywhere between 81%-99%) then eventually timeout with the msg 'failed to boot' I'm not having a good week here.
Is it safe to USB Recover to 6.5.x?
creedy
- coloattyLuminary
I just finished fairly routine upgrades to OS 6.7.0 and Plex Media Server 1.5.3 on a legacy ReadyNAS Ultra 6 Plus and a ReadyNAS 628. Because the firmware upgrade is not yet available at Check for Updates under the System tab of the Admin Page, I updated the firmware locally.
The only hitch I experienced was some message, if I recall, on the 628 about an inability to install the firmware upgrade already downloaded because of server inactivity. Shortly thereafter, the System Admin Page prompted me to click to install the firmware update and reboot the 628, which went smoothly.
Anyone adversely affected by the ReadyCLOUD incident (cloud user deletion and data loss in home folders) may be wise to await further instructions from NETGEAR before upgrading the firmware. Ounce of prevention.
- mdgm-ntgrNETGEAR Employee Retired
Try an OS Re-install. If that doesn't fix it it would be best if I could have a remote look at the systems to investigate.
I just finished upgrade from OS 6.6.1 to 6.7.0 on ReadyNas Pro 6 and I noticed that the format of Status section of Performance screen is different now:
With OS 6.6.1 it was
With OS 6.7.0 it is
Is a bug or a feature?
- verifyAspirant
After Upgrading to 6.6.1 it kills my smb-service but the rest was working fine.
So I thought upgrading to 6.7.0 might solve the problem. Now I have the same problem described in this message thread. At first everything works, after 4-5 min everything freezes until you start with hard reset. I did a reinstall, nothing changes.
- tdatersAspirant
Just upgraded my RN2120 to 6.7
it works for just a few moments and then locks up.
i should have checked first.
- tdatersAspirant
Just upgraded my RN2120 to 6.7
it works for just a few moments and then locks up.
i should have checked first.
- ccreedyTutor
This latest firmware has already added a lot of stress and frustration to a week already filled with NAS issues
Has 6.7.0 been approved properly tested the RN104's? because it feels like it's asking too much from the system
Constant lock up's and inactive admin page, with the amount of reboot's Ive done in the last 5 day's won't be long before another WD Red packs up.
I've disabled several file servers
Removed Plex
deleted unwanted shares
I really want to drop back to 6.6.x I was able to leave the system unattended for months knowing it was just working, I'll be lucky if I get 3hrs out of it before the next crash.
Updated both earlier in the week and I had no issues. Performance screen needs to be refomatted as mentioned by others. The only thing is that the antivirus is highlighting files which were ok before. Overall pretty happy with the upgrade.
Nick.
- SandsharkSensei
I think it's a problem with any NAS with more than one fan. It's fine on my Pro2, which has only one fan. I wonder what will happen on the 4200 with it's 4 fans. I use my pro2 as a test box and it's the only one I immediately upgrade with new OS versions. The others are all still on 6.6.0 because of the problems associated with 6.6.1.
- mdgm-ntgrNETGEAR Employee Retired
If your system is locking up try an OS Re-install. If that doesn't fix it it would be best if you could boot it to volume read-only mode and download the logs and send those in (see the Sending Logs link in my sig).
- Impulse007Aspirant
I was able to update my RNDP400U (Ultra 4 Plus) to 6.7.0 without issue. Was running 6.6.1 before.
-Matt
- verifyAspirant
Hi,
as I mentioned a few days ago my Update from 6.6.1 to 6.7.0 on my Readynas 102 with two WD 2TB Red Disks is still a disaster. After every reboot the system runs fast in the beginning and freezes after 4-10 min. The logs in the web-interface show no error at all.
Sequentially I disabled smb, because it hasen't worked under 6.6.1, then virus-scanner, then dlna. It seam to slow the crash, but it freezes...
I tried to gather information via the top-tool in linux itself. On one start the swap-space is used relatively strong, the other time it is almost not used at all.
No process is on full cpu-load. The most often running processes are btrfs-cean+ and kswapd0. Think this corresponds to the swap-space usage and to the log-messages that snap-shot from the past are deleted. So to me its a miracle, perhaps my observations help someone to solve the problem.
- norcisAspirant
Reinstalled OS by using Boot menu. Seems that fixed it. If you need logs for further investigation, I have it.
- mdgm-ntgrNETGEAR Employee Retired
Logs would be great. Thanks.
- mdgm-ntgrNETGEAR Employee Retired
norcis wrote:
Reinstalled OS by using Boot menu. Seems that fixed it. If you need logs for further investigation, I have it.
Your system was OOMing and you have a huge amount of snapshots. Clearly the disabling of quotas on the OS Re-install on 6.7.0 did the trick. Note if you change share settings quotas will be re-enabled in the volume (we've got a fix for this for the next release 6.7.1).
SMB was one of the services that was being killed as a result of entering the OOM (Out of Memory) condition so this may well be the explanation for why that service has been crashing for you too.
When the system runs Out of Memory (RAM) it has to forcibly shut off services to try to free up memory. If this doesn't quickly resolve the problem and it has to keep on shutting down services the system will crash.
- mdgm-ntgrNETGEAR Employee Retired
capaz you also have a huge amount of snapshots.
I'd try an OS Re-install as well as this will disable quotas on the volume. As I mentoned in my post above this change won't survive share settings changes. So best to minimise share settings changes till you've updated to the next firmware 6.7.1 (once that's available).
Once the system is up in normal mode you could delete some snapshots and reduce the frequency of them and the number kept and this may alleviate the issue somewhat even if quotas get enabled again.
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