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Forum Discussion
Cay64
Aug 06, 2018Aspirant
LAN port not working at Netgear RN 102
I have a NAS Netgear RN 102. The LAN port at the NAS is not working any more. No light at router or at the RJ45 connector at the NAS. I have checked with other LAN cables with the same result. The RN...
- Aug 07, 2018
mdgm-ntgr already answered your question (there are several ways you can extract data from a ReadyNAS), but I want to add one comment.
Cay64 wrote:
- Buy a USB 3.0 to USB 3.0 cable and connect the Windows PC to the USB connector on the RN 102. use Linux Reader to access the data (http://www.diskinternals.com/linux-reader/).
This fails for two fundamental reasons. The first is that you can't connect the NAS to a PC with a USB cable. There are storage solutions that work that way, but NAS stands for Network Attached Storage. USB is used to connect the NAS to peripherals (UPS or external disks).
The second is that the NAS uses the BTRFS file system, and linux reader doesn't support that file system.
Sandshark
Aug 07, 2018Sensei
The only one of those choices that will work is #3 since you didn't set up the backup button.
Have you tried another port on the connecting device? Is the port in question on a router or a switch? If the LED on the unit never comes on, even at power-on, then there is likely something wrong with the NIC or the power to it, neither of which is repairable. A power surge can cause that. If it comes on and then goes out, and you are plugging it into a "green" switch, try plugging it directly in the router or a computer. I have a unit where that matters (though I think it's because the unit is on it's last legs).
There are some options for recovery using standard Linux tools and a bootable Linux system, too. But you need an empty SATA connection or a USB to SATA dock. The NAS doesn't work like one.
I find it interesting that you say you have another option for backup but apparently weren't using it since you need to recover files hat have no backup. As you have found, RAID alone is insufficient to insure you don't lose anything. You probably haven't actually lost anything, though you could have. You probably just lost access to it without investing some time or money.
Cay64
Aug 07, 2018Aspirant
Hi
Thanks for the fast replay. The NAS is connected to my ASUS RT-AC68U Router. I have switched the LAN port on the router and also the LAN cables. The result is that the one that is connected to the NAS is never lit on the router. In the administration tool for the router the NAS is never show up. All my other devices connected to the router is show up correctly in the administration tool and ports is lit up on the router.
I have brought a new NAS from Synology (DS218+) that I will use in the future. I thought it was only to put the old HDD from the Netgear and plug them in to the Synology and it should work. But that was not the case. The first question in the installation of the Synology was that “Are you sure you will continue, all information on the HDD will be deleted”. So, I stop there and mount back the HDD to the Netgear NAS.
Before I buy a new NAS from Netgear (RN 212) I want to be sure that its only to plug in the HDD to the NAS without deleting all information on the HDD. Is this the case?
Regards
//Cay
- mdgm-ntgrAug 07, 2018NETGEAR Employee Retired
Provided the disks are fine and healthy, the RAID, OS and volume are in a good state putting the disks in a new ReadyNAS e.g. RN212 should work smoothly. Hopefully this is the case, but it might not be. You should take regular backups of important data.
There are alternatives such as hooking the disks up to a Linux PC and using freely available tools for that and data recovery software (not free) for Windows. Both of those are at your own risk.
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