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Nighthawk CAX80 Ethernet Ports Not Working
Recently bought a new TV. When I did I unhooked everything from my setup and was only running wi-fi for a few days after installation. Wi-fi works as it should but now none of the ethernet ports will work. They do not even light up when a device is plugged in and powered on. Ibhave tried power cycling, hard reset up unit, and multiple cat6 cables. I am scratching my head here. Any idea what went wrong.
And you did power OFF the modem for 1 minute then back ON?
I'd get to NG support and see if there is an RMA option:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
12 Replies
Acelona wrote:
Recently bought a new TV. When I did I unhooked everything from my setup and was only running wi-fi for a few days after installation. Wi-fi works as it should but now none of the ethernet ports will work. They do not even light up when a device is plugged in and powered on. Ibhave tried power cycling, hard reset up unit, and multiple cat6 cables. I am scratching my head here. Any idea what went wrong.Remove all Ethernet connections and the coax connection. Pull the power cord and give it a minute or two before reconnecting. If your CAX80 goes in to a boot loop, let it complete a couple of cycles then reconnect the coax. You might have to repeat this process a time or two.
- Thank you. I tried this 3 times yesterday but it didnt work. Will try a few more times tonight. Hopeful thay it will eventually work. Love the unit but spending $500 on a new one would be awful.
Acelona wrote:
Thank you. I tried this 3 times yesterday but it didnt work. Will try a few more times tonight. Hopeful thay it will eventually work. Love the unit but spending $500 on a new one would be awful.I presume it is out of warranty?
One other option would be to connect the power with the reset button depressed.
Whos the ISP that the CAX80 is connected too?
Try a 30-30-30 reset on the CAX80 with all ethernet connected devices disconnected from the LAN ports.
Acelona wrote:
Recently bought a new TV. When I did I unhooked everything from my setup and was only running wi-fi for a few days after installation. Wi-fi works as it should but now none of the ethernet ports will work. They do not even light up when a device is plugged in and powered on. Ibhave tried power cycling, hard reset up unit, and multiple cat6 cables. I am scratching my head here. Any idea what went wrong.- It is oit of warranty and I use Xfinity (comcast). I've tried unhooking everything and letting it power cycle about 5 times bit it still is not working. I assume I have a much larger issue. Sucks since Ibreally love the hardware.
- Seems lile it continues to power cycle for a while. Is there a better time to interrupt and plug in ethernet? When the wi-fi lights come on, when its just the power light, etc?
