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berillio's avatar
berillio
Aspirant
Oct 07, 2014

Leaf losing its IP address

Historically most of my NAS (NV+ v2, RAIDator 5.3.10) has been LAN based, but then using it with ReadyNAS Remote (I used so far a variety of Remote, v1.6.5.16,21,22,23 and 24 on a netbook with windows XP), I always had issues with losing connection after few hours - which with upload speeds of 0.25 /0.4 Mb means a couple of 150Mb vids files or so. Occasionally I managed to upload a 600 Mb file, but basically I don't even try.
As I need to use Remote more often, I looked into this and I found a Leaf Trobleshooting guide which advices to set the IP address to 5.0.0.3 (subnet 255.0.0.0). With this setting, Remote connects beautifully and works fine for a while, then after few hours like usual, it seems to stop.
If I look at the IP address, well, now Leaf has lost the 5.0.0.3 and replaced with another (5.175.34.40), which does not seem to be the one used by the NAS which appears in the address bar. Reinstating 5.0.0.3 and restarting Remote connects me again, for few hours more, than back to square one, Remote loses the connection, and the IP seems to have reverted to the one I had before. Only the newest v1.6.5.24 revers to its default, which is "Obtain IP address automatically". Again, nothing happen, my NAS is offline until I restore the 5.0.0.3 IP, restart Remote and everything works..... for a while, then same story again.
Apart from V1.6.5.16 (which does not seems to remember it login), 22 (downloaded in Dec 2013, which I presume I had installed when I started using Remote this last month), 23 (downloaded 2 days ago), and 24 (brand new), seems to work equally well. I guess that v1.6.5.21 suffered from the same issue (re-writing Leaf's IP) because Remote has always been going off after few hours; besides, had it been working OK, I would have not had any need to update it (if it works, don't fix it).
I may only add that most of the devices on my home LAN are set to "find the IP address automatically", with the exception of the router with 192.168.2.1 and NAS with 192.168.2.2; I am saying this because I presume that setting the IP address manually means that it will remain the same until I change it again myself, but then again I may be wrong, i am wrong plenty of times.
Incidentally, I am not using any proxies and I never tried to use ftp (I just tried HTTP first); In the "Advanced" section of the Remote Access of the Dashboard, the only checkbox which is ticked is Security (enabled). I just tried to download the logs, but for some reason the Download p2p Logs does not work (I know that it is a browser issue, I am using Avant, but it does not seem to work with IE6 (which does not even open the dashboad), nor Safari for Windows, nor Chrome, nor Opera (with my Java which IS up to date but tell lies to the browsers).
Many thanks in advance, berillio

2 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    IE6 is not supported. Way too old. The last stable release of IE6 was well over 6 years ago. There are newer versions of IE available that you can use, or other web browsers as you have tried.

    What version of Windows are you running on your client PC?
  • Hi mdgm, Thanks for coming back.
    XP, SP3, on a double boot wih W7 which I never use, I only have 2 GB of RAM not really bothered about the browser, but if I had a line command to copy LeafP2P.log (like https://5.175.33.162/....something here..../logs/LeafP2P.log).
    Thanks again, berillio

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