NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Buildster
Apr 07, 2020Aspirant
Link MyNETGEAR account with a ReadyCLOUD account
Hi all, I created an account on the ReadyNAS Admin page - Accounts - Users Now that user needs access to the shared folder via ReadyCLOUD. How do I create a cloud account for that user? R...
Buildster
Apr 07, 2020Aspirant
The accounts has been created but when a user logs in he gets the message that no device is discovered.
(Please see the screenshot attached)
Thanks.
JohnCM_S
Apr 07, 2020NETGEAR Employee Retired
Hi Buildster,
You need to invite that user to access the shared folder through ReadyCLOUD. To invite the cloud user, you will need to login to https:readycloud.netgear.com using ReadyCLOUD admin account (This is the account that you use in joining the NAS to ReadyCLOUD). After logging in, you can hover the mouse to the shared folder then click the icon with the '+' symbol.
You may also check this article for detailed steps.
Regards,
- BuildsterApr 07, 2020Aspirant
When a user tries to open a link sent in the invitation email he gets this.
(Please see the attached screenshot)
Could you please advise which option should be selected.
- JohnCM_SApr 07, 2020NETGEAR Employee Retired
Hi Buildster,
Did the user create a ReadyCLOUD account before we implemented the Single Sign-on on ReadyCLOUD? If the user did not create prior to the SSO, he/she may just select 'Confirm without binding'.
Regards,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!