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Forum Discussion
mstay
Jul 18, 2016Aspirant
MyNETGEAR account, ReadyCLOUD, and ReadyNAS Duo v2
I have a ReadyNAS Duo v2 (RND2000v2) that I have been using successfully for quite some time with ReadyNAS Remote and an older version of ReadyCLOUD. I received an email from Netgear stating that I need to migrate my ReadyCLOUD account to a MyNetgear account. I followed the instructions and made the migration successfully. Then I find out that my ReadyNAS Duo v2 is not discoverable on the new ReadyCLOUD account because it's an OS5 device. If I would have known this, I would have never migrated my account to a MyNETGEAR account. Can I revert back to the old account so that I can continue to use my NAS as before using ReadyNAS Remote? I understand that the old hardware and software services may be beyond support, but they were working just fine and I'd like to continue to do so until I must upgrade.
Hi mstay,
Welcome to the community!
There's no need for that. Just log in using your old ReadyNAS remote ID and the new password (that you've entered during the migration).
Hope this helps!
Kind regards,
BrianL
NETGEAR Community Team
5 Replies
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- BrianL2NETGEAR Employee Retired
Hi mstay,
Welcome to the community!
There's no need for that. Just log in using your old ReadyNAS remote ID and the new password (that you've entered during the migration).
Hope this helps!
Kind regards,
BrianL
NETGEAR Community Team- mstayAspirant
Thank you for the advice. That worked well and I can now once again access my shares through ReadyNAS Remote.
- az_ukAspirant
Hi all,
I have a similar issue.
I have two Nas drives - the newer of the two I can access through Ready Cloud. I am unable to access the older one. I tried entering the new details but it only shows the new drive. Please help!!!
Let me know if you need any more information from me.
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