Losing access to Readynas nv+ v2

OK, so that didn't work. It would appear that my issue is not down to the firmware. If I try and move files to one of the shares, it times out, and the ReadyNas dissapears off the network. If I copy the file to it instead, it sometimes works ok, sometimes doesn't. Sometimes a reboot of the nas will fix the issue with a file copy sometimes it won't. That and I can replicate the issue on 3 different PC's, which would imply the issue is with the ReadyNas.

Oh well. Move all the data back to the v1 NV+ and then reset the new one.

My ReadyNAS NV+ V2 Looses Connection about 30 min after it boots. It doesn't matter if I am streaming from it, or in the dashboard. It just freezes and I cant log back into it. A power pull is required to reboot it. Once it is rebooted it functions as normal for about another 30min. - Here is the info for it and what I have tried

1. ReadyNAS Model: RND4000
2. Firmware Version:5.3.6
3. Security Mode:
4. Raid Type: x-raid2
5. Number of Hard Drives: 4
6. Hard Drive Model:
- 1st Bay:Western Digital - WD30EZRX
- 2nd Bay:Western Digital - WD30EZRX
- 3rd Bay:Western Digital - WD30EZRX
- 4th Bay:Western Digital - WD30EZRX
7. Hard Drive Size: 3TB Each
8. Network Speed: 10/100/1000
9. ISP - Time Warner Cable
10. Connection - Cable

Network layout - Modem in bridge mode to Cisco E4200.

Cisco E4200 connections -
Port1. TV
Port2. Playstation 3
Port3. Netgear ReadyNAS
Port4. Netgear Stora

Rest of the Network

Wireless Bridge to E4200
Wireless Bridge is a Linksys WRT54G
Port 1 - Vonage Device - linked to Fax machine

Other wireless devices connected to the E4200
Mac book pro
IMac
Ipod
Ipod
Ipad
Iphone
blackberry
D-Link Boxee Box
Wireless HP8600 Printer

* there are no other devices connected to the wireless bridge except the Vonage box



Memory Test - Time it took - 3hr 40 min - Success!
OS reinstall - Success!
Drive Scan on reboot - Did find block errors - BUT fixed them all.

- Tried reinstalling OS again - Success!
- Removed - Transmission - Still Not fixed
- Removed - UPS - Still not fixed.

Tried Different Network ports and cables - Still did not fix
Tried Different IP Addresses - Both Static and DHCP - Still did not Fix.
Tried DHCP Reservations on the router - still did not fix.

I have the Log Files already Zip and waiting for an address to send them to.

I have to Mention, I tired to reconfigure the power management when this started to occur. Currently WOL is enabled, and Disk spin down is set to 25 min. With hourly management disabled.

Currently there is 3.7TB free. I really do not want to do a factory reset on this device, since I have nothing large enough to transfer these file to. Please HELP!!!

smckay you should open a tech support case (see Online Submission link in my sig) and attach the logs zip file to your case.

i sorta did - Agent Wanted to charge me 600 dollars for phone support. I convinced her to help me, and i guess I have a ticket open, but she said she couldn't help till tuesday (when she is back in the office) I wanted to see if I could resolve this before then, or see if someone out there had an idea I didn't try. :-)

The on-line support (https://my.netgear.com/myNETGEAR/support.asp) is free.

Anyone have any good ideas i could try? Or do you think they are going to have to take a peek inside? Any way to reset the power mgmt?

version 5.3.7 is now available. Installing it. Let's see if I keep losing connection then

Well first problem found. Won't recognise my username and password for genie. Worked fine in 5.3.6