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Forum Discussion
Gray_Cambs
Oct 29, 2017Aspirant
Lost connection to ReadyNas Duo drive
I have a MacBook Pro running El Capitan connected to a BT wireless router. Hard wired to the router is a ReadyNas Duo drive. Until recently I was able to access files on the drive via my comp...
Gray_Cambs
Nov 12, 2017Aspirant
Hi DaneA,
I directly connected my computer to the router in the way you suggested and was able to ping the ReadyNas Duo drive using the IP address shown by the router.
However, I do not know how to access files or get information regarding firmware etc. Previously I was able to access root of the ReadyNas Duo using a different IP address via a web browse, this allowed me to view firmware details and alter passwards etc. But this IP address does not work currently. And the IP address given by the router does not give me this level of access??
Thank you for you help.
Gray
StephenB
Nov 13, 2017Guru - Experienced User
Entering https://nas-ip-address/admin in your browser should give you access to the web UI of the NAS (using the current NAS ip address). There might be security warnings you might need to click through.
If you are using windows, then you can to access the files by entering \\nas-ip-address into Windows File explorer (being careful to use the correct slash direction). If you have a mac, you can also access the files using Finder (specifying SMB as the protocol).
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