NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Lost connection to RNDP4000
I have a ReadyNAS pro 4 bay NAS running OS 6.0.10.0. It has been rock solid for years. Today I cannot access it. It has a static IP address. Raidar can't find it. I can't ping it. I have rebooted it ...
Rebooted the router....problem solved!
Start by removing all the drives (labeling them by slot, so you don't lose track of the order).
Then power up the NAS, and see if RAIDar will find it (and also look at the LCD display). Both should give a no disks status, and you should get a DHCP address from your router.
You can also test the disks in a Windows PC with vendor tools (WD's lifeguard or digital dashboard, or Seagate's Seatools). Windows can't mount the disks, but the diags will still find them. You can connect them either using SATA or a USB adapter/dock. Run the short test first, and if that passes run the full long test (the short test amounts to a confidence test).
FWIW, I prefer lifeguard over the newer dashboard software - it gives more information on what's going on.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
