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Forum Discussion
Lost Volume and Lost Shares during disk swap #19842504
I have an x-raid setup.....I did the following today......first thing this morning I ran a firmware update, after the update I did a hot swap on disk #3 (from 500 gb to 1 tb)...at 10:09 am the Raid Sync finished and at 2:35 pm the data volume had been successfully expanded. All good.
At 3:14 pm....I hot swapped disk #2 (from 500gb to 1 tb)...at 3:17 I received a Smart disk error that disk 4 had increasing command timeouts "often indicating an impending failure".......at 3:18 pm I received a message that the Raid sync started......at 4:00 pm I received two errors Volume Scan Failed and Missing Shares.
- Did I do something wrong?
- Any chance the ReadyNas will re-find the volume and shares on its own?
- If not, anything I can do to recover my volume and shares?
Thanks
At 3:14 pm....I hot swapped disk #2 (from 500gb to 1 tb)...at 3:17 I received a Smart disk error that disk 4 had increasing command timeouts "often indicating an impending failure".......at 3:18 pm I received a message that the Raid sync started......at 4:00 pm I received two errors Volume Scan Failed and Missing Shares.
- Did I do something wrong?
- Any chance the ReadyNas will re-find the volume and shares on its own?
- If not, anything I can do to recover my volume and shares?
Thanks
6 Replies
- Open a tech support case and post your case number.
It's possible you may have encountered a dual-disk failure condition which is not good. - Your support request has been saved:
The reference number is 19842504, a representative will reply to you shortly. - Any chance of recovering from a two disk failure? (I never actually received a message that disk 4 had failed.....just the message Smart disk error saying it was impending)
- Tech support should be able to determine what has occurred and determine the best path forward. If you opened an online case, download your logs (Status > Logs > Download all logs) and attach the zip file to your case if you haven't already.
- I have submitted a support ticket and attached the logs. Thank you for the feedback.
For what it is worth, when I view the HEALTH this morning it is all green lights......it doesn't appear to show a failed disk. - Still my guess would be that the problem is likely due to your disk having increased command timeouts.
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