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Forum Discussion
the_Agent
Jan 18, 2017Guide
Lots of Virus detection after 6.6.1 Update
Hello, I updated to 6.6.1 today and shortly after that my Virus Scanner detected a bunch of files: The First Message says my Storage is only 30% free, which is correct. The Next Message says it...
- Mar 29, 2017
Try upgrading to 6.7 at the end of the week and let us know if it fixes it. We launched a hotfix for it to the systems but it requires a reboot after it applies -- that was readynasos 6.6.1+2
the_Agent
Jan 24, 2017Guide
I've done it immediately, there is obviously something wrong with it.
ThiloS
Jan 25, 2017Aspirant
in my case the following procedure helped:
Deactivating the AntiVirus-service.
Restarting the ReadyNas.
Activating the AV-service again.
Now there are no new warnings about any viruses...?!
Well - at least the machine is running proper again.
- the_AgentJan 26, 2017Guide
Hello ThiloS,
followed your instructions but shortly after the the reactivation of Antivirus, the messages started to come in again:
Thu Jan 26 2017 11:07:45
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /tmp/clamav-a9644d6f9858afe8268856743cbb4294.tmp (deleted). Please delete the infected file soon if automatic delete setting is not enabled.
Thu Jan 26 2017 11:07:40
System: Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /tmp/clamav-7e4ec20ad581164a2b1db43a68a80a61.tmp (deleted). Please delete the infected file soon if automatic delete setting is not enabled.
Thu Jan 26 2017 8:16:35
System: Antivirus scanner definition file was updated to 57.22948.
Thu Jan 26 2017 8:14:41
System: ReadyNASOS background service started.
Thu Jan 26 2017 8:13:19
System: The system is rebooting.- mdgm-ntgrJan 27, 2017NETGEAR Employee Retired
I believe there is a fix for this coming in the next firmware release.
- douglas_cheungJan 27, 2017NETGEAR Expert
Hi,
Engineering has identified a cause for the issues reported on the community. The root cause is that ClamAV uses up the /tmp directory space when scanning files transferred over SAMBA. The symptom is especially acute in models that have small RAM and low CPU bandwidth.
A possible fix has been identified and is being tested.
There may be other issues. Engineering is still in the process of investigating.
NETGEAR may release a beta version of the software next week here on the community site.
Thank you for your patience,
Doug
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