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Forum Discussion
the_Agent
Jan 18, 2017Guide
Lots of Virus detection after 6.6.1 Update
Hello, I updated to 6.6.1 today and shortly after that my Virus Scanner detected a bunch of files: The First Message says my Storage is only 30% free, which is correct. The Next Message says it...
- Mar 29, 2017
Try upgrading to 6.7 at the end of the week and let us know if it fixes it. We launched a hotfix for it to the systems but it requires a reboot after it applies -- that was readynasos 6.6.1+2
mdgm-ntgr
Jan 27, 2017NETGEAR Employee Retired
I believe there is a fix for this coming in the next firmware release.
douglas_cheung
Jan 27, 2017NETGEAR Expert
Hi,
Engineering has identified a cause for the issues reported on the community. The root cause is that ClamAV uses up the /tmp directory space when scanning files transferred over SAMBA. The symptom is especially acute in models that have small RAM and low CPU bandwidth.
A possible fix has been identified and is being tested.
There may be other issues. Engineering is still in the process of investigating.
NETGEAR may release a beta version of the software next week here on the community site.
Thank you for your patience,
Doug
- the_AgentJan 27, 2017Guide
Thanks, I will test the beta as soon as it is out.
- jtowntexJan 27, 2017Guide
I was having trouble disabling the AV scanner for the moment. There is a window of opportunity right after the system is rebooted where disabling the AV appears to work. A subsequent reboot shows the AV still disabled. I did this because the AV appears to be at the heart of a constellation of errors included failed network access to the shares for my users. The system behaves as if it is severly overtasked.
Disabling the AV has thus far alleviated my troubles with the NAS. I will update as soon as it becomes available.
It is worth noting that my SSH was also on and would not disable. Attempting to disable it immediately after the reboot resolved the issues for this service as well and I was able to disable it.
- bedlam1Jan 27, 2017Prodigy
Your reboot will have installed a recent Netgear patch relating to AV I believe (not a full fix sadly)
- THEITGUY69Feb 01, 2017Tutor
I am really starting to HATE these netgear boxes... Netgar updates causing much grief & aggervation .... since upgrading the box is so slow & cant access shared drives ... im gonna lose it + i had to turn off thge anti-virus
- mdgm-ntgrFeb 02, 2017NETGEAR Employee Retired
douglas_cheung wrote:
NETGEAR may release a beta version of the software next week here on the community site.At this stage we'd be looking at possibly next week now rather than releasing a beta just before the weekend.
Thanks for your patience.
- StephenBFeb 02, 2017Guru - Experienced User
mdgm wrote:
douglas_cheung wrote:
NETGEAR may release a beta version of the software next week here on the community site.At this stage we'd be looking at possibly next week now rather than releasing a beta just before the weekend.
In my opinion that's a good call. Friday releases always make me a bit nervous.
- THEITGUY69Feb 02, 2017Tutor
the anti-virus feature on these NAS devices is a real hastle... even with the update, i am afraid to turn it back on!
- joellangloisFeb 17, 2017Aspirant
Any info on the release of the update? Thanks
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