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Forum Discussion
the_Agent
Jan 18, 2017Guide
Lots of Virus detection after 6.6.1 Update
Hello, I updated to 6.6.1 today and shortly after that my Virus Scanner detected a bunch of files: The First Message says my Storage is only 30% free, which is correct. The Next Message says it...
- Mar 29, 2017
Try upgrading to 6.7 at the end of the week and let us know if it fixes it. We launched a hotfix for it to the systems but it requires a reboot after it applies -- that was readynasos 6.6.1+2
StephenB
Jun 19, 2017Guru - Experienced User
joe_wht wrote:
Since ReadyNAS built the virus scanner into it's program.. I HAVE NO IDEA how to get to it's settings
to somenow tell it NOT to scan my Mac.
Why do you think it scanned your Mac? The virus (or possibly false alarm) was found on the NAS time machine archive.
joe_wht wrote:
There are instructions to download the Antivirus Plus app.. but there IS NO APP.
That app was written for different AV software. Netgear switched to ClamAV early this year, and they haven't provided a new app.
About all you can do right now is turn the service off.
jtowntex
Jun 19, 2017Guide
I had a longer reply but it seems to have disappeared. The short short version...
1) It is not unheard of for an infection to escape detection until an update or the use of a different scanning tool.
2) Social media websites are excellent virus delivery methods no matter which one you use or which OS you use.
Out of shear paranoia you might try uploading the file to a site that scans using multiple tools. There is a particular page in specific that will scan files and URLs with several dozen different AV programs. I use it quite often. I hesitiate to use names because I suspect that is why my post disappeared.
The file can also simply be damaged. That can sometimes set off false positives as well. I have had that happen with some programs I wrote. I backed them up from a failing external disk and some of them apparently didn't make it on the first try. I just replaced the corrupted copies with functional ones and all is well.
- joe_whtJun 24, 2017Luminary
Thx guys. My mac has died 4 times this month, had 5 IO boards put in. Just got it back today and when I opened Chrome it gave an error saying something was on my system for me to remove it before using Chrome.. SO I reformated. Then deleted my ReadyNAS Timemachine backup.
So, it's all gonna be new.
.
BUT.. on my original comment I wasn't asuming ReadyNAS virus program scanned my Mac.
My thinking ( which I typed poorly in my comment) .. My thinking was the ReadyNAS Timemachine Backup... "Backs Up My Mac"
--- as in.. duplicating the info Mac 2 ReadyNAS. So, it scanned the TimeMachine info that came from my Mac.
( I think I need to stop right there )
.
SO, I have it setup again. Will see if I get a virus warning tomorrow when I get off work.
- joe_whtJun 24, 2017Luminary
------------- No Virus Warning Today !! So my (1) Stoping/Deleting ReadyNAS Timemachine & (2) Formating/ Reinstalling my MacBook Pro, Then Readding ReadyNAS Timemachine fixed it, Removed any naughty files that ReadyNAS backed up onto it's TM.
- jtowntexJun 26, 2017Guide
It sounds to me like you assumed correctly. That's certainly how I perceived the issues. Your Mac had an infection. It was carried over into your "time machine" back ups and then saved to the NAS under the relavent directory. Then the NAS with its updated AV now saw the threats the previous scanner failed to see. Who knows how long they had actually been there. The rest is history.
On a side note. Do you run security software on your MAC? I'd like to make a suggestion for one but I'm not sure I can name names here. I personally don't let any device on my network that doesn't have strong security. MAC, Linux, Android, Windows...doesn't matter to me. If the machine doesn't have a decent AV AND a decent firewall I don't allow access. Period.
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