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Major problems copying files to external drive
I'm now tearing my hair out with my Readynas 104. I've attached a 2TB external hard drive and want to copy a whole load of folders and files across to it from the NAS. My problem is that it sets going but keeps going offline and is unresponsive to anything from my mac or even pressing the buttons on the box itself. I have to switch the power off and back on for it to come back to life. Then when I look at what has been copied I suddenly find that files have disappeared and I know it showed they had been copied before going offline.
Any help would be very gratefully received to reestablish my faith in having a NAS setup
Hi Delta_Skies,
You may want to format your external drive on FAT32 via the USB settings in the UI or exFAT on the Disk Utility page in your iMAC.
Kind regards,
BrianL
NETGEAR Community Team
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Hi Delta_Skies,
It seems that your ReadyNAS system acts out during file transfer. I have some questions (listed below) that may help us find the root cause of this issue.
1. Does this issue only happen when you are transferring files from your external drive to your ReadyNAS (vice-versa)?
2. Have you tried creating a backup job that will transfer your files from your external hard drive to your ReadyNAS without doing the traditional copy/paste procedure?
3. What is the Firmware version of your ReadyNAS?
4. What is the File format of your External drive (please include its brand and model number)?
I look forward to your response.
Kind regards,
BrianL
NETGEAR Community TeamThanks for the reply Brian. Some answers to your questions:
1. I was transferring from the NAs to the external drive
2. No not yet
3. Version 6.2.5
4. Mac OS Extended (Journaled) WD My Passport 2Tb
Since posting I plugged in another WD My Passport drive and it worked ok. There are two differences though. The one that worked was a 1Tb drive but maybe the biggest difference is that is formatted as a FAT32 drive.
Am I right in concluding I need to reformat my 2Tb drive?
HFS+ is listed on the data sheet as a supported format.
I am wondering if the external drive is healthy. Do you have a windows PC you could use to test it with LifeGuard?
Also, is it powered through the USB port, or is there a power adapter connected to the drive.
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