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miels's avatar
miels
Tutor
May 01, 2015

Many identical alerts

Past night a scheduled scrub ran, which returned a bunch of alerts (I already have a new disk on my desk, in case one crashes).

The thing is: all those alerts are identical!

Right after the start of the scrub I got 2 kind of mails:
  • Detected increasing reallocated sector count: [25600] on disk 2 (...)

  • Detected increasing spin retry count: [6579200] on disk 2 (...)

I got each message 13 times! And the thing is: the numbers shown (25600 en 6579200) are the same in each email. So why send so many alerts if the number is unchanged? Btw: the logs show exactly the same figures



Running OS 6.2.3 on Ultra 4.

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    I agree that the redundant alerts are odd, but I think the main issue here is to confirm the disk health. The numbers are massive, and if true the disk certainly is not usable.

    If you can run the vendor diags (seatools or lifeguard) on a windows PC, then you should certainly power down the NAS and run them.
  • StephenB wrote:
    If you can run the vendor diags (seatools or lifeguard) on a windows PC, then you should certainly power down the NAS and run them.
    I have seen for sale USB disk cradles which could be used specifically for this purpose, without having to pull PC apart etc. Do you have any recommendations, warnings or tips on buying one of these?
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    BaJohn wrote:
    StephenB wrote:
    If you can run the vendor diags (seatools or lifeguard) on a windows PC, then you should certainly power down the NAS and run them.
    I have seen for sale USB disk cradles which could be used specifically for this purpose, without having to pull PC apart etc. Do you have any recommendations, warnings or tips on buying one of these?
    I've used the Sabrent USB 3 adapter (which comes with a power supply also). Some functions might not work (ATA erase being one). Here's the model I have: http://www.amazon.com/5-25-INCH-Convert ... s=USB-DSC9

    Though I have a laptop with eSata, so most of the time I use the Sabrent power supply with a sata->eSata cable.

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