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Migrating From Windows Home Server: Questions
I have been a Windows Home Server user since circa 2007 with a HP MediaSmart Multimedia Server and later a HP DataVault Server. The nice thing about both of these is the console software was very tr...
TheDoctor165 wrote:
If I have share folder "bu" that backs up all backups nightly and a subfolder under "bu" called "buimages" can I set up a snapshot schedule that both saves the entire "bu" share nightly, but also the "buimages" weekly?
No. Snapshots apply to the BTRFS subvolume, and the "bu" share is the relevant subvolume. So if you want a different snapshot schedule for the buimages folder it needs to be it's own independent share.
However, if buimages is only updated weekly, you can use a daily snapshot schedule. Snapshot space only grows when files in the main share change, so if the images are updated weekly, the snapshot space needed for those images will also grow weekly. For your specific use case, the snapshot space for images grows when Microsoft Backup deletes the current backup.
For any interested.... I thought I would update Marty_M's repsonse with my Tech Support Experience, since he referred me to Netgear tech support and I thought the 90 days of support was pretty good. I wanted to generate a series of questions and ask them all at once, so I spent my free time during the last month "playing" with the admin software. Here is what I got from tech support today:
I called at 10:30a (they advertise 24 hour tech support). The hold time was "greater than one hour"; after twenty minutes, I was disconnected. Spent the next three hours trying to reconnect to tech support.
Finally, around 1:30p got through to tech support again to hear a wait of "greater than one hour". This time I did not get disconnected. After 1 hour and 5 minutes, my call was answered by a harried sounding man with a heavy accent who had a hard time understanding what I was saying and I had a difficult time understanding what he was saying. I had a series of questions that were basic on how to use the ReadyNAS admin software and for every question I asked, I was put on hold, while he checked on the answer??? WHAT???? After a half a day trying to contact tech support I can't even get someone who knows this stuff??? Five basic questions like where are the settings to change the frequency of snapshots... took an hour and a half to answer as I kept being put on hold while he clearly was asking someone else!
In contrast, HP's tech support of their products has always been outstanding. Sometimes their phone system is hard to navigate, but once you get someone in the right department, that person knows his/her stuff.
VERY DISAPPOINTED :(
Hello TheDoctor165,
I do understand the frustration, If you have questions or concerns you may always raise it here however it will take few exchanges before we can reach coclusion. For real time support you may always contact our phone support line since the NAS is still under its warranties and hopefully this time you could reach support person more familiar with the device.
Regards,
Marty_M
NETGEAR Community Team
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