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delhux's avatar
delhux
Aspirant
Dec 01, 2014

Missing Share on NV+

I had shut off my ReadyNas NV+ for 5-weeks. When I turned it on after 5-weeks, one of my shares was missing.

Before shutting off the NV+, I had been receiving occasional SMART status errors, though had not observed any performance issues. Overall number of SMART errors was around 500--I wasn't too concerned about the smart errors.

When I booted to NAS after 5-weeks, I noticed one of the shares was not mounting.

In the shares list in FrontView, I can see the name of the share, but it reflects a VERY small amount of data.

I attempted to reset permissions to the share via the Share listing, but the share does not appear along with the others--even when authenticating with different users (who should have access to the missing share).

The NAS reports a significant amount of data being used (no different than before the share stopped appearing).

I believe the data is still on the NV+, I'm just unsure if I can either fix the share or if I can at least copy the data off.

I submitted a support request to Netgear via email, but thought I'd see if anyone here has any ideas.

Thanks.
File Sharing

15 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Dec 01, 2014
    500 SMART errors? What type of SMART errors? Reallocated sectors?

    That disk should have been replaced long ago before you ran into issues.

    So you don't have a backup?
  • delhux's avatar
    delhux
    Aspirant
    Dec 02, 2014
    mdgm wrote:
    500 SMART errors? What type of SMART errors? Reallocated sectors?

    That disk should have been replaced long ago before you ran into issues.

    So you don't have a backup?


    I encountered the SMARt errors, building at about 10-20 per day. I shut down the NAS and stopped using it.

    I turned it on after I received a replacement drive.

    That's when I noticed the missing share (the share in question was present and mounting all the way up until it turning back on after 5-weeks of shut down).

    The disk in question has been replaced and the volume has re-synced.

    I ssh'd to the device today and verified the share name is present at the root level of the drive with all expected data inside.

    At this point, I'm curious if I just make a new share and mv the data to the new share, if that will just resolve the issue.

    As an aside, I was surprised to notice that the volume hasn't expanded. I began with the NV+ set up as an expandable X-RAID with four 1.5TB disks. I have now replaced all four (one at a time over time) with 2TB disks, but the allocated amount for each disk is the same as it was with the 1.5TB drives.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Dec 02, 2014
    Well I would suggest copying not moving. However if you try things without seeking advice from the support team it may make things worse and reduce the chances they can help you if you purchase support.

    Is the share missing from /etc/frontview/samba/Shares.conf ?
  • delhux's avatar
    delhux
    Aspirant
    Dec 02, 2014
    mdgm wrote:

    Is the share missing from /etc/frontview/samba/Shares.conf ?


    The share appears to be there. The share name is "media", here is what its entry looks like in Shares.conf:


    [media]                 
      path = /c/media       
      comment = "Media Server Share"
      oplocks = 1                   
      users = "media"               
      valid users = "media"
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Dec 02, 2014
    Any issues with the fullness of your OS partition?


    # df -h
    # df -i


    If you reboot the NAS it should expand. It can take a few reboots (e.g. 5-10 minutes apart) before expansion starts. However I would suggest ensuring you have a backup before you try to get the NAS to expand.
  • delhux's avatar
    delhux
    Aspirant
    Dec 02, 2014
    Thanks, it ended up expanding on its own after a reboot.

    This is what I see for those commands:

    NAS:~# df -h
    Filesystem            Size  Used Avail Use% Mounted on
    /dev/hdc1             1.9G  1.7G  276M  87% /
    tmpfs                  16k     0   16k   0% /USB
    /dev/c/c              5.4T  3.0T  2.4T  55% /c
    /c/Security           5.4T  3.0T  2.4T  55% /home/ftp/Security
    NAS:~# df -i
    Filesystem            Inodes   IUsed   IFree IUse% Mounted on
    /dev/hdc1             128000   37029   90971   29% /
    tmpfs                  31583       1   31582    1% /USB
    /dev/c/c             182321152 1146022 181175130    1% /c
    /c/Security          182321152 1146022 181175130    1% /home/ftp/Security
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Dec 02, 2014
    Your 2GB OS partition is extremely full.

    It should be say around 30% full.


    # du -csh /var/*
    # du -csh /var/log/*
    # du -csh /var/log/frontview/*
    # du -csh /var/log/frontview/backup/*
  • delhux's avatar
    delhux
    Aspirant
    Dec 02, 2014
    Is there a typical way to free up space for the OS partition? Or expand the partition?

    Seems like the single biggest thing is the cache. Can that just be dumped?

    NAS:~# du -csh /var/*
    32k	/var/backups
    191M	/var/cache
    122M	/var/ftpd
    102M	/var/lib
    16k	/var/local
    32k	/var/lock
    82M	/var/log
    16k	/var/mail
    16k	/var/netatalk
    16k	/var/opt
    864k	/var/run
    528k	/var/spool
    16k	/var/tmp
    32k	/var/www
    48k	/var/yp
    498M	total
    NAS:~# du -csh /var/log/*
    896k	/var/log/auth.log
    0	/var/log/btmp
    1.1M	/var/log/cron.log
    608k	/var/log/cups
    59M	/var/log/daemon.log
    16k	/var/log/ddns
    112k	/var/log/debug
    16k	/var/log/dmesg
    192k	/var/log/DNS-O-Matic.log
    256k	/var/log/DNS-O-Matic.log.old
    848k	/var/log/exim
    7.8M	/var/log/frontview
    256k	/var/log/fsck.log
    1.2M	/var/log/kern.log
    16k	/var/log/ksymoops
    64k	/var/log/lastlog
    32k	/var/log/LeafP2P.log
    0	/var/log/lpr.log
    0	/var/log/mail.log
    1.2M	/var/log/messages
    160k	/var/log/mt-daapd.log
    64k	/var/log/netatalk.log
    704k	/var/log/netatalk.log.old
    16k	/var/log/ntpstats
    112k	/var/log/proftpd.log
    1.3M	/var/log/proftpd.log.old
    16k	/var/log/raidiator_version
    16k	/var/log/rsyncd.log
    272k	/var/log/samba
    0	/var/log/slimserver.log
    48k	/var/log/squeezecenter
    1.4M	/var/log/syslog
    2.5M	/var/log/upnp-av.log
    2.0M	/var/log/upnp-av.log.old
    256k	/var/log/user.log
    560k	/var/log/wtmp
    82M	total
    NAS:~# du -csh /var/log/frontview/*
    2.5M	/var/log/frontview/access.log
    16k	/var/log/frontview/apache-ssl.pid
    16k	/var/log/frontview/backup
    752k	/var/log/frontview/command.log
    32k	/var/log/frontview/disk_smart_2013_05_05.log
    32k	/var/log/frontview/disk_smart_2013_05_12.log
    32k	/var/log/frontview/disk_smart_2013_05_19.log
    32k	/var/log/frontview/disk_smart_2013_05_26.log
    32k	/var/log/frontview/disk_smart_2013_06_02.log
    16k	/var/log/frontview/disk_usage.log
    16k	/var/log/frontview/ecounter_2014_11_21_1641.log
    16k	/var/log/frontview/ecounter_2014_11_21_1817.log
    16k	/var/log/frontview/ecounter_2014_11_28_2212.log
    16k	/var/log/frontview/ecounter_2014_11_30_2205.log
    16k	/var/log/frontview/ecounter_2014_12_01_1931.log
    16k	/var/log/frontview/enclosure.log
    336k	/var/log/frontview/error.log
    16k	/var/log/frontview/memory.log
    224k	/var/log/frontview/msmtp.log
    16k	/var/log/frontview/partitions_2009_04_05.log
    16k	/var/log/frontview/partitions_2009_04_12.log
    16k	/var/log/frontview/partitions_2009_04_19.log
    16k	/var/log/frontview/partitions_2009_04_26.log
    16k	/var/log/frontview/partitions_2009_05_03.log
    16k	/var/log/frontview/partitions_2009_05_10.log
    16k	/var/log/frontview/partitions_2009_05_17.log
    16k	/var/log/frontview/partitions_2009_05_24.log
    16k	/var/log/frontview/partitions_2009_05_31.log
    16k	/var/log/frontview/partitions_2009_06_14.log
    16k	/var/log/frontview/partitions_2009_06_21.log
    16k	/var/log/frontview/partitions_2009_06_28.log
    16k	/var/log/frontview/partitions_2009_07_05.log
    16k	/var/log/frontview/partitions_2009_08_02.log
    16k	/var/log/frontview/partitions_2009_08_09.log
    16k	/var/log/frontview/partitions_2009_08_16.log
    16k	/var/log/frontview/partitions_2009_08_23.log
    16k	/var/log/frontview/partitions_2009_08_30.log
    16k	/var/log/frontview/partitions_2009_09_13.log
    16k	/var/log/frontview/partitions_2009_09_20.log
    16k	/var/log/frontview/partitions_2009_09_27.log
    16k	/var/log/frontview/partitions_2009_10_04.log
    16k	/var/log/frontview/partitions_2009_10_11.log
    16k	/var/log/frontview/partitions_2009_10_18.log
    16k	/var/log/frontview/partitions_2009_10_25.log
    16k	/var/log/frontview/partitions_2009_11_01.log
    16k	/var/log/frontview/partitions_2009_11_08.log
    16k	/var/log/frontview/partitions_2009_11_15.log
    16k	/var/log/frontview/partitions_2009_11_22.log
    16k	/var/log/frontview/partitions_2009_11_29.log
    16k	/var/log/frontview/partitions_2009_12_06.log
    16k	/var/log/frontview/partitions_2009_12_13.log
    16k	/var/log/frontview/partitions_2009_12_20.log
    16k	/var/log/frontview/partitions_2009_12_27.log
    16k	/var/log/frontview/partitions_2010_01_03.log
    16k	/var/log/frontview/partitions_2010_01_10.log
    16k	/var/log/frontview/partitions_2010_01_17.log
    16k	/var/log/frontview/partitions_2010_01_24.log
    16k	/var/log/frontview/partitions_2010_01_31.log
    16k	/var/log/frontview/partitions_2010_02_07.log
    16k	/var/log/frontview/partitions_2010_02_14.log
    16k	/var/log/frontview/partitions_2010_02_21.log
    16k	/var/log/frontview/partitions_2010_02_28.log
    16k	/var/log/frontview/partitions_2010_03_07.log
    16k	/var/log/frontview/partitions_2010_03_14.log
    16k	/var/log/frontview/partitions_2010_03_21.log
    16k	/var/log/frontview/partitions_2010_03_28.log
    16k	/var/log/frontview/partitions_2010_04_04.log
    16k	/var/log/frontview/partitions_2010_04_11.log
    16k	/var/log/frontview/partitions_2010_04_18.log
    16k	/var/log/frontview/partitions_2010_04_25.log
    16k	/var/log/frontview/partitions_2010_05_02.log
    16k	/var/log/frontview/partitions_2010_05_09.log
    16k	/var/log/frontview/partitions_2010_05_16.log
    16k	/var/log/frontview/partitions_2010_05_23.log
    16k	/var/log/frontview/partitions_2010_05_30.log
    16k	/var/log/frontview/partitions_2010_06_06.log
    16k	/var/log/frontview/partitions_2010_06_13.log
    16k	/var/log/frontview/partitions_2010_06_20.log
    16k	/var/log/frontview/partitions_2010_06_27.log
    16k	/var/log/frontview/partitions_2010_07_04.log
    16k	/var/log/frontview/partitions_2010_07_11.log
    16k	/var/log/frontview/partitions_2010_07_18.log
    16k	/var/log/frontview/partitions_2010_07_25.log
    16k	/var/log/frontview/partitions_2010_08_01.log
    16k	/var/log/frontview/partitions_2010_08_08.log
    16k	/var/log/frontview/partitions_2010_08_15.log
    16k	/var/log/frontview/partitions_2010_08_22.log
    16k	/var/log/frontview/partitions_2010_08_29.log
    16k	/var/log/frontview/partitions_2010_09_05.log
    16k	/var/log/frontview/partitions_2010_09_12.log
    16k	/var/log/frontview/partitions_2010_09_19.log
    16k	/var/log/frontview/partitions_2010_09_26.log
    16k	/var/log/frontview/partitions_2010_10_03.log
    16k	/var/log/frontview/partitions_2010_10_10.log
    16k	/var/log/frontview/partitions_2010_10_17.log
    16k	/var/log/frontview/partitions_2010_10_24.log
    16k	/var/log/frontview/partitions_2010_10_31.log
    16k	/var/log/frontview/partitions_2010_11_07.log
    16k	/var/log/frontview/partitions_2010_11_14.log
    16k	/var/log/frontview/partitions_2010_11_21.log
    16k	/var/log/frontview/partitions_2010_11_28.log
    16k	/var/log/frontview/partitions_2010_12_05.log
    16k	/var/log/frontview/partitions_2010_12_12.log
    16k	/var/log/frontview/partitions_2010_12_19.log
    16k	/var/log/frontview/partitions_2010_12_26.log
    16k	/var/log/frontview/partitions_2011_01_02.log
    16k	/var/log/frontview/partitions_2011_01_09.log
    16k	/var/log/frontview/partitions_2011_01_16.log
    16k	/var/log/frontview/partitions_2011_01_23.log
    16k	/var/log/frontview/partitions_2011_04_03.log
    16k	/var/log/frontview/partitions_2011_04_10.log
    16k	/var/log/frontview/partitions_2011_04_17.log
    16k	/var/log/frontview/partitions_2011_04_24.log
    16k	/var/log/frontview/partitions_2011_05_01.log
    16k	/var/log/frontview/partitions_2011_05_08.log
    16k	/var/log/frontview/partitions_2011_05_15.log
    16k	/var/log/frontview/partitions_2011_05_22.log
    16k	/var/log/frontview/partitions_2011_05_29.log
    16k	/var/log/frontview/partitions_2011_06_05.log
    16k	/var/log/frontview/partitions_2011_06_12.log
    16k	/var/log/frontview/partitions_2011_06_19.log
    16k	/var/log/frontview/partitions_2011_06_26.log
    16k	/var/log/frontview/partitions_2011_07_03.log
    16k	/var/log/frontview/partitions_2011_07_10.log
    16k	/var/log/frontview/partitions_2011_07_17.log
    16k	/var/log/frontview/partitions_2011_07_24.log
    16k	/var/log/frontview/partitions_2011_07_31.log
    16k	/var/log/frontview/partitions_2011_08_07.log
    16k	/var/log/frontview/partitions_2011_08_14.log
    16k	/var/log/frontview/partitions_2011_08_21.log
    16k	/var/log/frontview/partitions_2011_08_28.log
    16k	/var/log/frontview/partitions_2011_09_04.log
    16k	/var/log/frontview/partitions_2011_09_11.log
    16k	/var/log/frontview/partitions_2011_09_18.log
    16k	/var/log/frontview/partitions_2011_09_25.log
    16k	/var/log/frontview/partitions_2011_10_02.log
    16k	/var/log/frontview/partitions_2011_10_09.log
    16k	/var/log/frontview/partitions_2011_10_16.log
    16k	/var/log/frontview/partitions_2011_10_23.log
    16k	/var/log/frontview/partitions_2011_10_30.log
    16k	/var/log/frontview/partitions_2011_11_06.log
    16k	/var/log/frontview/partitions_2011_11_13.log
    16k	/var/log/frontview/partitions_2011_11_20.log
    16k	/var/log/frontview/partitions_2011_11_27.log
    16k	/var/log/frontview/partitions_2011_12_04.log
    16k	/var/log/frontview/partitions_2011_12_11.log
    16k	/var/log/frontview/partitions_2011_12_18.log
    16k	/var/log/frontview/partitions_2011_12_25.log
    16k	/var/log/frontview/partitions_2012_01_01.log
    16k	/var/log/frontview/partitions_2012_01_08.log
    16k	/var/log/frontview/partitions_2012_01_15.log
    16k	/var/log/frontview/partitions_2012_01_22.log
    16k	/var/log/frontview/partitions_2012_01_29.log
    16k	/var/log/frontview/partitions_2012_02_05.log
    16k	/var/log/frontview/partitions_2012_02_12.log
    16k	/var/log/frontview/partitions_2012_02_19.log
    16k	/var/log/frontview/partitions_2012_02_26.log
    16k	/var/log/frontview/partitions_2012_03_04.log
    16k	/var/log/frontview/partitions_2012_03_11.log
    16k	/var/log/frontview/partitions_2012_03_18.log
    16k	/var/log/frontview/partitions_2012_03_25.log
    16k	/var/log/frontview/partitions_2012_04_01.log
    16k	/var/log/frontview/partitions_2012_04_08.log
    16k	/var/log/frontview/partitions_2012_04_15.log
    16k	/var/log/frontview/partitions_2012_04_22.log
    16k	/var/log/frontview/partitions_2012_04_29.log
    16k	/var/log/frontview/partitions_2012_05_06.log
    16k	/var/log/frontview/partitions_2012_05_13.log
    16k	/var/log/frontview/partitions_2012_05_20.log
    16k	/var/log/frontview/partitions_2012_05_27.log
    16k	/var/log/frontview/partitions_2012_06_03.log
    16k	/var/log/frontview/partitions_2012_06_10.log
    16k	/var/log/frontview/partitions_2012_06_17.log
    16k	/var/log/frontview/partitions_2012_06_24.log
    16k	/var/log/frontview/partitions_2012_07_01.log
    16k	/var/log/frontview/partitions_2012_07_08.log
    16k	/var/log/frontview/partitions_2012_07_15.log
    16k	/var/log/frontview/partitions_2012_07_22.log
    16k	/var/log/frontview/partitions_2012_07_29.log
    16k	/var/log/frontview/partitions_2012_08_05.log
    16k	/var/log/frontview/partitions_2012_08_12.log
    16k	/var/log/frontview/partitions_2012_08_19.log
    16k	/var/log/frontview/partitions_2012_08_26.log
    16k	/var/log/frontview/partitions_2012_09_02.log
    16k	/var/log/frontview/partitions_2012_09_09.log
    16k	/var/log/frontview/partitions_2012_09_16.log
    16k	/var/log/frontview/partitions_2012_09_23.log
    16k	/var/log/frontview/partitions_2012_09_30.log
    16k	/var/log/frontview/partitions_2012_10_07.log
    16k	/var/log/frontview/partitions_2012_10_14.log
    16k	/var/log/frontview/partitions_2012_10_21.log
    16k	/var/log/frontview/partitions_2012_10_28.log
    16k	/var/log/frontview/partitions_2012_11_04.log
    16k	/var/log/frontview/partitions_2012_11_11.log
    16k	/var/log/frontview/partitions_2012_11_18.log
    16k	/var/log/frontview/partitions_2012_11_25.log
    16k	/var/log/frontview/partitions_2012_12_02.log
    16k	/var/log/frontview/partitions_2012_12_09.log
    16k	/var/log/frontview/partitions_2012_12_16.log
    16k	/var/log/frontview/partitions_2012_12_23.log
    16k	/var/log/frontview/partitions_2012_12_30.log
    16k	/var/log/frontview/partitions_2013_01_06.log
    16k	/var/log/frontview/partitions_2013_01_13.log
    16k	/var/log/frontview/partitions_2013_01_20.log
    16k	/var/log/frontview/partitions_2013_01_27.log
    16k	/var/log/frontview/partitions_2013_02_03.log
    16k	/var/log/frontview/partitions_2013_02_10.log
    16k	/var/log/frontview/partitions_2013_02_17.log
    16k	/var/log/frontview/partitions_2013_02_24.log
    16k	/var/log/frontview/partitions_2013_03_03.log
    16k	/var/log/frontview/partitions_2013_03_10.log
    16k	/var/log/frontview/partitions_2013_03_17.log
    16k	/var/log/frontview/partitions_2013_03_24.log
    16k	/var/log/frontview/partitions_2013_03_31.log
    16k	/var/log/frontview/partitions_2013_04_07.log
    16k	/var/log/frontview/partitions_2013_04_14.log
    16k	/var/log/frontview/partitions_2013_04_21.log
    16k	/var/log/frontview/partitions_2013_04_28.log
    16k	/var/log/frontview/partitions_2013_05_05.log
    16k	/var/log/frontview/partitions_2013_05_12.log
    16k	/var/log/frontview/partitions_2013_05_19.log
    16k	/var/log/frontview/partitions_2013_05_26.log
    16k	/var/log/frontview/partitions_2013_06_02.log
    16k	/var/log/frontview/raid_config_2014_02_08.log
    16k	/var/log/frontview/raid_config_2014_03_03.log
    16k	/var/log/frontview/raid_config_2014_03_17.log
    16k	/var/log/frontview/raid_config_2014_04_21.log
    16k	/var/log/frontview/raid_config_2014_07_20.log
    16k	/var/log/frontview/raid_config_2014_07_27.log
    16k	/var/log/frontview/raid_config_2014_08_15.log
    16k	/var/log/frontview/raid_config_2014_10_12.log
    16k	/var/log/frontview/raid_config_2014_11_21.log
    16k	/var/log/frontview/raid_config_2014_11_28.log
    16k	/var/log/frontview/smart_errors_hdc
    16k	/var/log/frontview/smart_errors_hde
    16k	/var/log/frontview/smart_errors_hdg
    16k	/var/log/frontview/smart_errors_hdi
    32k	/var/log/frontview/spool.err
    80k	/var/log/frontview/spool.log
    160k	/var/log/frontview/status.log-old
    16k	/var/log/frontview/ups.log
    7.7M	total
    NAS:~# du -csh /var/log/frontview/backup/*
    du: `/var/log/frontview/backup/*': No such file or directory
    0	total
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Dec 02, 2014

    # du -csh /var/cache/*

    There is an add-on that can be used to use the data volume for the ReadyDLNA database instead of /var/cache

    However your usage figures suggest that the main problem is not in /var

    Somewhere on the OS partition is using a lot of space that shouldn't be.

    Do you have many add-ons installed? Have you installed things via SSH?
  • delhux's avatar
    delhux
    Aspirant
    Dec 02, 2014
    I have installed a few things via ssh (apt-get) over the years, though I can not recall precisely what. Where could I look to determine what is installed?

    I've already removed the few extra add-ons that were installed, though I am still at 1.7/1.9GB.

    NAS:/# du -csh /var/cache/*
    59M	/var/cache/apt
    1.6M	/var/cache/debconf
    16k	/var/cache/e2fsck
    16k	/var/cache/locate
    126M	/var/cache/minidlna
    5.8M	/var/cache/mt-daapd
    80k	/var/cache/samba
    191M	total

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