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Forum Discussion
Solved
my username & password are not recognised
ReadyNAS 102 - Used for file back up and as a media server.
Computers and Sonos system access files on drive with no problems and I can actively copy files to and from the drives BUT my credentials are not accepted for access to management/admin via ReadyCloud ... I have not tried or needed to manage the system for over a year and I am certain I am using the correct ID/password that worked last time.
Password recovery not enabled as I didn't know that was necessary.
Searching here seems to suggest I need to reinstall the OS ... pretty nervous about doing that and losing data - and anyway, how do I do it?
Anyone got any ideas about what I should do now please? Thanks.
It may have - I only discovered it today. As I said, I havent been into management section for over a year, no need to. Thanks for the link ... that may be the problem in which case it looks like a reinstall of the OS is the way to go. I need to take a few deep breaths and a good night's sleep before going there - sounds scary.
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Did this begin around March 30th? https://community.netgear.com/t5/ReadyCLOUD/Having-ReadyCLOUD-problems-since-3-30-17/td-p/1259697
It may have - I only discovered it today. As I said, I havent been into management section for over a year, no need to. Thanks for the link ... that may be the problem in which case it looks like a reinstall of the OS is the way to go. I need to take a few deep breaths and a good night's sleep before going there - sounds scary.
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