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Forum Discussion
NAS 102 Windows 10 password/username problem
I'm running firmware version 6.10.1 with a couple of Windows 10 PCs networked to the NAS. I recently upgraded one of the PCs to the latest version of Windows 10 and now, I cannot get past the usernam...
Harrypc wrote:
Is ther any change in Windows 10 which prevents the NAS from communicating with the troublesome PC?
Not that I know of. However, there might be a problem with the NAS credentials stored on that PC, and there might be a problem with the PC name conflicting with a reserved name on the NAS (for instance, it might be the same as a share name).
Perhaps look in the windows credential manager in the PC first. Delete any existing credentials for the NAS, reboot, and then test it again.
Hi,
It's a brand new virgin install on the PC and there are no obvious NAS entries in the credentials list.
Ok. Since it's a new setup, you should check that the network connection is classified as "private" by windows. Windows disables file access on "public" networks by default.
You could also running CMD from the windows search bar and entering
net use * /delete net use t: \\nas-ip-address\data /user:admin nas-admin-password
using the real NAS ip address and admin password of course. Be careful with the typing - both spaces and the two slash directions.
The first command terminates any open SMB sessions; the second tries to mount your NAS data volume as drive letter t.
If that works, try again with
net use * /delete net use t: \\nas-ip-address\sharename /user:pc-account-name pc-account-password
This second test will check your account credentials.
If the second test also works, try a third time, but use the nas hostname instead of the ip address:
net use * /delete net use t: \\nas-hostname\sharename /user:pc-account-name pc-account-password
The third test checks if the PC is able to discover the NAS hostname and resolve it to the correct IP address.
Hi,
I’m looking for a little help on exactly what I should enter in the command line prompt. Could you spell it out for me?
Also, weirdly, if I try to test the connection on the other backups I have on the NAS, I get ‘access denied’ message. However, if I force the backup to start, it runs OK. Also, if I enter my PC password into the settings for the backup, then the test connection functions works. All very curious.
Thanks,
Harry
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