NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NAS crashes on large file copy
Hi! I recently discovered that my Reaynas 102 does not seem to handle moving files very well. If I try to move a ~200GB folder from one share to another on the same NAS, it eventually freezes up ...
What firmware are you running? Is the antivirus service enabled?
How full is the volume?
Firmware is 6.4.2, Antivirus is not enabled, I have 2.65 TB free of 3.63TB total. There's 2 4TB WD red drives in the NAS.
That rules out the usual suspects :smileywink:
I agree your copy should simply have worked. I just reset my RN102 and restored ~4TiB of data with rsync with no problems.
If you think this hardware related, you could try getting an RMA. Though maybe someone here will want to see your logs (which might help if you need to convince support that an RMA is justified).
I'm happy to provide anything that is asked for.
Do you know what the temps were for your restore? Mine was like 68c and I'm suspecting that might have been the issue. temps are currently ~60c after the dust removal, and things seem to progress smoothly for now. But I'd also be interested in a way to get the fan speed up, as ~800 is obviously not enough to keep the cpu cool in my environmemt.
Edit: I spoke too soon. Same behavior now, even though the highest temps I saw this time was 64c, so it's probably not the temps at all.
ozzed wrote:
I'm happy to provide anything that is asked for.
Do you know what the temps were for your restore?
Sorry, i wasn't monitoring the temps. The unit is in my unheated basement, so it likely stayed pretty cool.
ozzed wrote:
I'm happy to provide anything that is asked for...
Edit: I spoke too soon. Same behavior now, even though the highest temps I saw this time was 64c, so it's probably not the temps at all.
Maybe try mailing the logs to Netgear, and PM mgdm, asking if he can take a look for you. The email address is here: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-community-moderators%3F
You should put probably put "ATTN: MDGM" in the subject line, and include a link to the forum post in the body.
You might get a delivery failure notification for some email addresses - that doesn't mean that mdgm won't receive them.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
