NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

godders7's avatar
godders7
Aspirant
Jul 24, 2018
Solved

NAS DUO RND2110

 I updated the software several months ago now when I go on the web through setup to check out the condition of my nas I just get the front page with no active buttons. see pic

  • One cause of this problem is a filling OS partition.  This is not the same as the data partition - it is a 2 GB partition on the disks that runs linux and the ReadyNAS application.  If that's the cause, then your NAS will eventually lock up completely.

     

    The first thing to do is back up all your files on an different device (a USB drive for instance).

     

    After that you can try to get the admin page running again.

    • reboot the NAS, and see if the problem disappears.  If it does, clear the logs from the web ui.
    • contact paid support (my.netgear.com), and have them resolve it remotely.
    • If ssh is enabled, then connect to the NAS with ssh, and see if the OS partition is full.
    • do a factory reset, reconfigure the NAS and reload the data from backup.

     

     

7 Replies

Replies have been turned off for this discussion
    • godders7's avatar
      godders7
      Aspirant

      I downloaded the latest Raidar but still the admin page is frozen.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        godders7 wrote:

        I downloaded the latest Raidar but still the admin page is frozen.

        Understood.  I wanted to know if RAIDar was detecting your NAS, and what status information it was giving.

         

        Also, can you access the data using file explorer (or finder)?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More