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MWT's avatar
MWT
Aspirant
Aug 14, 2016
Solved

Nas freezing on writes - how to locate broken drive

Hi,

 

I think I have a drive that's on its last legs but I am not seeing any SMART errors. Anytime a large file is written to it, the whole machine freezes. What is the  best way to determine which of the six drives I have is broken?

 

Thanks!

 

mwt

  •  

    Seeing your hardware is out of warranty and you have a broken drive tray you are probably best to buy the RND4TRAY1 e.g. from Amazon.

12 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    MWT wrote:

    What is the  best way to determine which of the six drives I have is broken?

     


    Power down the NAS and remove the drives (labeling by slot).  Then test them in a windows PC with vendor tools (seatools for seagate, lifeguard for western digital).

     

    You can use a SATA->USB adapter or dock if your PC doesn't have a SATA connector you can use.

    • MWT's avatar
      MWT
      Aspirant

      Thanks for the lateral thinking! I was trying to do it with the server still running.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        So you discovered which disk was the problem?

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