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mertician's avatar
mertician
Aspirant
Mar 08, 2013

NAS not responding after reboot when new drives installed

I added 2x3TB drives to my 1x2TB NV+ v2. It took about 5 hours for the 'Recovery' process and about a day for the next step (can't remember what it was, something like Reshape). I checked on the FrontView Configure screen and it looked like it had finished (progress indicator wasn't there), but I only had about 300GB extra free (the original 2TB was almost full). By my calculations, I should have had about 3TB free.

I rebooted the unit to see if it would do some extra expansion (volume type is XRAID-2) but I got an email with 'Incompleted file system expansion detected. Resuming...' and I can't log into the unit, either via SSH or FrontView and its not detected on RAIDar. I rebooted the NAS again but got the same email and it's still not responding. Is this normal or has something gone wrong? There's no LED activity on the front of my ReadyNAS either.

Edit: some more info
The three drive LEDs are lit, but the main LED does not blink at all. The LCD screen on the unit only displays it's IP address. There is occasional activity on the network jack but it doesn't even respond to ping.

I installed the two new drives while the unit was on. I received two emails that both drives were added and that they'd be processed one by one. Then an email with 'Data volume will be rebuilt' then 'RAID sync started on volume C.' then 'RAID sync finished on volume C.' and then 'Volume expansion started.' which was the last email I received.

2 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    You should open a support case at "support.netgear.com" just in case.

    Usually the NAS will respond (albeit sluggishly) during expansion. And no LED activity is worrysome.

    BTW, your math is correct, you should have ended up with a 5 TB volume (~4.6 in the base-2 units the NAS uses). There is a ReadyNAS calculator here: http://kossboss.siigna.net/xraid.html
  • Got onto support and they recommended an OS reinstall. Did that, fixed the access problems, and all files are still there. Rebooted and the expansion is now happening in the background. Thanks for the help!

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