Hi all, I am having an issue tht I cant seem to solve. Today I updated Nas to latest firmware and also updated plex media server to latest version since then the Readycloud page is showing offline with no devices discoverable. I used Raidar and disks are fine with green lights for everything. I can access the files via the browse option witin Raidar. The only app I use is Plex and Plex finds the server and shows files but when i attempt to open its very slow to load and warns me the connection is slow, finally the power button causes the system to freeze on system shutting down which causes me to either pull the plug or shutdown via setup. Any help would be appreciated and I have downloaded logs. Thanks

Can you send the logs in (see the Sending Logs link in my sig)?

RAID doesn't equal backup. The protection against a single disk failure from e.g. X-RAID is great, but there are other less common problems than a disk failure that may be run into. See e.g. Preventing Catastrophic Data Loss I don't know what causes this error code.

I have sent logs as requested. thanks

Appoligies i forgot the ReadyNAS forum moderator within subject line but hopefully you have it.

Yes I got the logs. Do you have a backup? If not, perhaps boot into volume read-only mode and see if you can copy the data off using that. You could try ReadyNASOS 6.5.2-T500 (Beta 2) or perhaps downgrade back to 6.5.0

NAS offline - ReadyNAS 104 with firmware 6.5.1

13 Replies

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mdgm-ntgr
NETGEAR Employee Retired
Aug 17, 2016
Can you send the logs in (see the Sending Logs link in my sig)?
- Fandango522
  Aspirant
  Aug 17, 2016
  I have sent logs as requested.
  
  thanks
  - Fandango522
    Aspirant
    Aug 17, 2016
    Appoligies i forgot the ReadyNAS forum moderator within subject line but hopefully you have it.
Fandango522
Aspirant
Aug 18, 2016
Following your instructions, I now have access to both admin and ready cloud. On opening ready cloud I receive an error message 6001010106.

Improvement on last position, any one know the error code?

Cheers
- mdgm-ntgr
  NETGEAR Employee Retired
  Aug 18, 2016
  RAID doesn't equal backup. The protection against a single disk failure from e.g. X-RAID is great, but there are other less common problems than a disk failure that may be run into. See e.g. Preventing Catastrophic Data Loss
  
  I don't know what causes this error code.
  - Fandango522
    Aspirant
    Aug 18, 2016
    Great information and thanks for the advice! Backup dive it is.
    
    I can live with the code since I can now acess the drive with ease and will hopfeully figure out the problem with the Nas and plex server communicating.
    
    Thanks again for your time.
Fandango522
Aspirant
Aug 18, 2016
Hi Brian , no I downgraded to 6.5 beta from previous post. Netgear email is the one I use to login to the community.

Thanks

Mod Edit: Please don't post your email addresses publicly. Send a PM if asked for something like this or if it's the same one you use to login to the community mention that.
- BrianL2
  NETGEAR Employee Retired
  Aug 18, 2016
  Hi Fandango522,
  
  Have you started backing up your data? If you want us to fix the ReadyCLOUD error you got on the web portal, the Firmware should be 6.5.1. Update this thread if you want to proceed.
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team

Forum Discussion

NAS offline - ReadyNAS 104 with firmware 6.5.1

13 Replies

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