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Forum Discussion
firefly_242
May 01, 2018Aspirant
NAS Pro Pioneer Edition on OS 6.9.3 freezes/ network dropout
Hi,
Update from RAIDiator-x86-4.2.31 to OS6.9.3 went smooth and am happy with the new OS.
However, my system sometimes drops out or freezes. The interval between them ranges from 1 day to 16 days...
firefly_242
May 01, 2018Aspirant
logs shared. thanks for looking into this.
mdgm-ntgr
May 01, 2018NETGEAR Employee Retired
smart_history.log indicates a current pending sector on a few of your disks.
Can you test your disks e.g. using WD Data LifeGuard Diagnostics for WD disks or SeaTools for SeaGate disks?
- firefly_242May 02, 2018Aspirant
thanks for the fast reply. will have to buy an enclosure first to be able to connect the drive to my laptop.
Will update once drives are tested.
- firefly_242May 09, 2018Aspirant
Hi,
Took awhile to run WD Data LifeGuard Diagnostics extended test on all 6 HD's, but finally done. All 6 HD's passed the extended test.
So, I assume that means the issue is not with the HD's.
Any idea what to check next?
Thanks
- AleinMay 17, 2018Aspirant
I have this same problem with all NASes with OS6.
2100,2120,4200,ReadyData5200 and with tower models.It must be a bug in the firmware.
It is hard to find the source, but it is something with a network. You will be able to log in through the serial port and for example reboot etc.
I see nothing interesting in logs. If you have more NICs, you even could be able to reach NAS through different NIC.
I was playing with MTU, but bigger 9000 cause performance drop. The problem can be triggered if you overload a bit NAS with tasks. I use most of them as iSCSi for VM (non critical secondary like backup), and vmotion can kill NAS after few minutes. More snapshots can accelerate freeze.
A few days ago I was thinking about a script to shut down one nic later up this one and do this same with seconds nic in LAG. Unfortunately, I have to drive to NAS 200KM as it freezes :(
OS6 is just a joke, perhaps the problem is BTRFS implementation and some kind of memory leak in NIC drivers.
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