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Forum Discussion
JMG1975
Oct 02, 2019Follower
nas restart and lost data . disk is ready but the raid5 is empty model RNR-4C
I have a nas modelo RNR-4C restart the last night and lost data . disk is ready but the raid5 is empty. it have the firts configuration losted my profile nad lost my data
i need help is very important information
Thanks
1 Reply
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- StephenBGuru - Experienced User
JMG1975 wrote:
I have a nas modelo RNR-4C restart the last night and lost data . disk is ready but the raid5 is empty. it have the firts configuration losted my profile nad lost my data
i need help is very important information
Thanks
I moved your post to the correct forum area.
I suggest contacting paid support (my.netgear.com) and asking about data recovery services. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service You could also look into RAID recover software.
I also suggest downloading the full log zip file, and sending a downloadable link to one of the mods ( JohnCM_S or Marc_V ) - asking them to analyze it for you. Send a PM, don't post the link publicly.
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