NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

samsmith01's avatar
samsmith01
Aspirant
Oct 08, 2024

NAS RN104, No reset option in boot menu.

Just bought a RN10400 from marketplace.

previous owner obviously removed storage drives.

I inserted my own but get ERR: Used disks, Check Raidar

tried to do reset in boot menu by following ReadyNAS & ReadyDATA: Boot Menu - NETGEAR Support

but can't navigate to boot menu, only option I get is normal boot.

This was never connected to my devices, so can't see in Raidar ofc.

 

Can anyone guide if I can get it working or is it dead?

 

Thanks

 

 

 

 

2 Replies

    • samsmith01's avatar
      samsmith01
      Aspirant

      Hi Steve,

      Thanks for the response.

      I have followed the steps on Page 29

      but step 5(Press the Backup button to scroll through boot mode options.)

      doesn't work for me. when I press the Backup button, it doesn't cycle through all the options and only option I see is Normal boot.

      Am I doing something wrong?

       

      I'll try to clean drives on a windows computer and respond.

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More